Fleet Administrator

To provide day-to-day management of the financial, operational and administrative duties ensuring service to both internal and external customers.

• Matric
• Diploma in Finance, Banking

• 3 years' experience within the Fleet or Banking industry
• Fleet Fuel Card experience
• Previous finance and administration experience

• Client Engagement
• Financial administration and reporting
• Regulatory framework & requirements
• Deadline orientated and results driven
• Operational Excellence
• Attention to detail
• Interpersonal skills
• Resilient – manage pressure, adaptive to a changing environment
• Computer literacy skills
• Good knowledge of Fleet and Fuel Card Management, legislation, policies and procedures
• Ability to manage pressure on a day-to-day basis
• Communication skills

CUSTOMER CENTRICITY

• →Liaise with customers regarding fuel card and fleet management issues
• →Follow-up and collaborate with internal and external stakeholders in order to resolve queries.

STAKEHOLDER MANAGEMENT

• →Support the Senior Relationship Manager by following up with internal departments for query resolution.
• →Assist with all interdepartmental challenges to facilitate closing of invoice dispute incidents, unpaid invoices and customer satisfaction.

DATA ANALYSIS AND REPORTING

• →Prepare operational information reports as required by end users departments.
• →Support team with data and reporting requests as required.

OPERATIONAL EXCELLENCE

• →Be familiar with the respective customer contractual obligations to execute on processes to agreed service levels.
• →Follow up on outstanding invoices with end users for payments.