eLearning Content Developer

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for: 

• BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
• BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
• Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
• CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
• DUNS 100 Best Tech Companies to Work for
• Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
• 2024 Inc. 5000 list for the 4th consecutive year!
• Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

You are self-motivated, hands-on, and intellectually curious. You are comfortable interacting with people at all levels of the organization. You have the passion and the patience to mentor others and help them become better at their job. You love creating exemplary learning content that benefits external and internal learners.

You customize your delivery style depending on the target audience, and you have the resourcefulness, creativity, strategic thinking, and desire to solve complex educational challenges. You are willing to assume a pivotal role in serving the learning needs of global cross-industry professionals in a key technology forefront. You acknowledge the concerns and unique business challenges of clients, bringing their perspective back into the organization.

As a Technical Content Developer, you will design, build, and maintain engaging eLearning content for the BigID University platform. Collaborating with product, enablement, and engineering teams, you will turn complex technical concepts into high-quality videos, self-paced courses, and interactive labs.

We are looking for a self-motivated, intellectually curious creator who can leverage modern AI tools toaccelerate production and drive global adoption of BigID’s technology.

• →Content Creation: Design and produce new eLearning content, including videos, self-paced courses, exercise labs, and product demonstrations.
• →Content Maintenance: Regularly audit and update the existing learning library to reflect the latest product changes and upgrades.
• →Certification Management: Help maintain and evolve BigID University’s certification programs to ensure rigorous, high-quality evaluation.
• →AI Optimization: Leverage generative AI tools to automate brainstorming, drafting, scripting, and course creation.
• →Quality Assurance: Ensure all training materials meet established standards for clarity, accuracy, and brand consistency.

• Experience: 3–5+ years developing highly technical software training content or instructional design for enterprise B2B SaaS platforms.
• Technical Savvy: Foundational understanding of data structures, cloud platforms (AWS, Azure, GCP), data catalogs (e.g., Databricks), or data security/privacy fundamentals (PII, GDPR).
• Tool Proficiency: Experience with eLearning authoring tools (Evolve), LMS platforms, and digital media software (Camtasia, Synthesia).
• AI Fluency: Proven experience integrating generative AI tools into the content development lifecycle to optimize production speed.
• Soft Skills: Excellent project management, communication, and collaboration skills; ability to easily interact with stakeholders at all levels.
• Education: Degree in Education, Instructional Design, or a related technical discipline (equivalent professional experience also valued).

• 2+ years of professional experience in data privacy and security domains, ideally in a hands-on role, consulting or business process implementation.
• 2+ years content writing experience, including static slides and hands-on exercises.
• Demonstrable experience as an eLearning Designer, Instructional Designer, or Curriculum Developer in an industry domain.

We look for people who embody our values - Care, Do, Try & Shine.

• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try - We try our best and we don’t give up
• Shine - We shine and make it our mission to always stand out

The annual base salary range is $80,000 - $90,000. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.

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