Accounts Receivable Credit & Collections Specialist

Responsible for proactively working with customers to collect past due invoices and to ensure customers are receiving account statements and invoices to facilitate payment. Responsible for resolving past due direct and intercompany customer billings. May assist with intercompany account reconciliations, reconciling customer account balances, and performing credit analysis and collection on accounts. This position will also assist Accounts Receivable (AR) Customer Master data maintenance, ensuring tax withholding certificates are current for each customer, assisting with the AR month end, quarter end and year end close processes as required.

• Make collection calls for outstanding past due invoices, maintain appropriate customer credit limits, place accounts on hold as necessary for collections.
• Set and meet weekly collection goals.
• Keep accurate notes and follow up actions in FSCM module of SAP.
• Working to resolve payment issues by providing documentation, invoice submission in customer portals, and assisting in negotiating customer payment plans on past due balances.
• Develop a working knowledge of our sales process and types of instrument ownership so an effective communication can occur with the customer and Territory Sales Manager when accounts become past due.
• Understand customer structure including sold to/bill to partners and customer types in SAP.
• Interact with the AR Manager, SR Manager, Controller, and/or Legal on any customer bankruptcies, fraud, or reorganizations.
• Provide support in clearing AR email inbox daily.
• Provide support in gaining exemption certificates for about to expire certificates.
• Work with internal and external customers to provide data as requested.
• Assist with the annual audit and any related interim procedures.
• Monthly account reconciliations as assigned.
• Perform all work in compliance with company quality procedures and standards.
• Perform other duties as assigned.

Qualifications

Minimum Required

• High School Diploma, GED or equivalent
• 3+ years of related experience in AR Credit and Collections, billing, claims, or contracts. 
  • Including knowledge of ERP systems and the Accounts Receivable function
  • Foundational understanding of debits and credits as they relate to Accounts Receivable

Preferred

• Experience with SAP
• Experience in uploading invoices to WAWF and DFAS
• Knowledge of government collection processes and procedures

Knowledge, Skills, and Abilities

• Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes
• Practicing time management to allocate tasks, balance priorities, and meet deadlines efficiently
• Build and maintain positive, productive interactions with colleagues
• Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives
• Collect and analyze data to drive informed decision-making to improve performance and identify issues
• Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity
• Skilled in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel