Product Architect

Our fastest-growing home lending product line delivers streamlined digital origination, taking borrowers from application to a qualified, rate-locked loan in a single digital flow. Deployments range from out-of-the-box to highly customized builds for major banks and credit unions.

Every lender runs origination a little differently, and our platform is built to flex to that. We need a Product Architect to step in and advise clients on what's standard, what's configurable, what's custom, and what we won't build, and to turn that guidance into a repeatable discovery process the whole go-to-market team can run. This is a forward-deployed role — you work where the client is, embedded in their process, backed by our engineering and product teams. What you learn in daily client conversations should shape how we package and price the product as our product lines converge onto a single platform.

We are contracting with a major enterprise client for a highly customized build on this product line, and the contract calls for a dedicated product owner. The first assignment for this role is owning that build: gathering and iterating requirements directly with the client, running the backlog with our globally distributed engineering team, and working day to day with the product team.

Owning a complex build end-to-end is the fastest way to build deep product knowledge — the configuration model, the integration points, where custom work gets expensive — and that knowledge is exactly what the advisory side of this role requires.

Own the technical product relationship with clients on this product line, from first pre-sales conversation through post-implementation. Advise clients on solution design during discovery and before contract signature, translate their needs into buildable requirements during delivery, and bring what you learn back into product strategy, packaging, and pricing.

• →Serve as the dedicated product owner for a contracted custom client build, owning requirements, backlog, and sprint execution with our globally distributed engineering team 
• →Advise prospects through pre-sales discovery, guiding component selection and setting clear expectations on what's standard, what's custom, and what we won't build
• →Make discovery repeatable by building the discovery questions, scoping method, and gap-analysis template that account executives, sales engineers, and deployment leads can run themselves on standard deals
• →Support pre-sales on scoping, technical feasibility, solution design, and proposals for both standard and high-touch deployments
• →Hand structured, buildable requirements to product owners for execution, with clear ownership so requirements are owned once
• →Stay engaged after go-live on stabilization, adoption, and expansion opportunities
• →Bring client signal into packaging and pricing decisions as we move toward a base-product-plus-add-ons model and converge our home lending product lines onto a single platform

• Home lending product leadership (reporting relationship)
• Product owners, on backlog execution and sprint operations
• Pre-sales and solutions engineering
• Globally distributed engineering teams
• Delivery leads and customer success managers on active client programs

• Technical depth plus product sense; equally at home in an architecture conversation with client engineers and a roadmap conversation with client executives
• Experience in a client-facing technical product role such as solutions architecture, technical product management, or implementation consulting
• Mortgage or fintech background strongly preferred; home equity and refinance domain knowledge is a significant advantage
• Self-starter who is comfortable with ambiguity; this is a strategic individual contributor role that helps define where we're going, not just operate inside today's setup
• Writes requirements engineering can build from without rework
• Comfortable working across global time zones and traveling to client sites as programs require (travel required)

• We offer medical, dental, and vision benefits, with a generous employer contribution that helps keep your medical insurance costs low.
• Company-paid life, short-term, and long-term disability coverage
• Generous PTO, holidays, and maternity/parental leave
• Employee Assistance Program (EAP): mental health, legal, childcare & eldercare, financial planning, college search, and more
• Voluntary benefits: accident, critical illness, hospital indemnity, identity theft, and legal insurance
• Monthly wellness stipend for fitness, mental health, and well-being
• Additional perks: Milk Stork, pet insurance, and paid volunteer time off

• 401(k) retirement plan with company match
• Pre-tax savings: healthcare & dependent care FSAs, Limited Purpose FSA, and HSA