Bloomreach13d ago

IT Helpdesk Support

United Kingdommid

OtherIT & AdministrationIt Helpdesk

0 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Password resets and SSO access issues Standard software install/uninstall requests Basic troubleshooting for Google Workspace, Slack, Zoom,

Requirements Summary

Operating systems (Windows and/or macOS) Networking fundamentals (Wi-Fi, VPN,

Technical Tools

OtherIT & AdministrationIt Helpdesk

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

The GIST IT Helpdesk is the front line for supporting Bloomreachers with secure, reliable access to our tools, data, and devices. The team manages access to company systems, laptops, and core collaboration platforms (e.g., Google Workspace, Slack, Zoom, Freshservice, JumpCloud) with a strong focus on access minimization and security best practices.

Responsibilities

~1 min read

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

#LI-Remote

Location & Eligibility

Where is the job

United Kingdom

On-site within the country

Who can apply

Listed under

United Kingdom

Listing Details

Posted: April 16, 2026
First seen: April 16, 2026
Last seen: April 30, 2026

Posting Health

Days active: 13
Repost count: 0
Trust Level: 36%
Scored at: April 30, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust

Apply for this position

Bloomreach

greenhouse

Bloomreach is a cloud-based e-commerce experience platform specializing in marketing automation, product discovery, and content management systems, using AI to personalize customer experiences.

Employees

750

Founded

2009

Domain

Jobs

External application · ~5 min on Bloomreach's site

Please let Bloomreach know you found this job on Jobera.