Associate Manager, US Commercialization Decision Intelligence & KDA Solutions

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Roles & Responsibilities Analytics Delivery & AI Enablement * Partner with senior leaders to deliver high-impact, AI-enabled analytical solutions within agreed timelines, budgets, and quality standards. * Lead the design, development, and application of advanced analytics, decision science, and AI/ML solutions supporting US Commercialization across brand strategy, omnichannel engagement, and resource allocation. * Own analytical workstreams end-to-end, from problem framing and methodological design to insight generation and business recommendations. * Ensure analytical rigor, scalability, and reusability of solutions while continuously improving team processes and standards. Stakeholder Partnership & Strategic Support * Serve as a primary analytics partner to US Commercial stakeholders, Global Analytics, OCx, Marketing, and BIT. * Proactively shape business questions into analytically tractable problems and influence solution direction. * Act as a strategic thought partner by helping stakeholders frame decisions, evaluate scenarios, and understand trade-offs and implications. * Balance and prioritize competing stakeholder demand to ensure alignment with broader commercial and enterprise objectives. * Confidently engage with senior stakeholders, contributing to strategic discussions and decision forums. Omnichannel & Commercial Insights * Lead analytics supporting omnichannel strategies across personal and non-personal promotion, including field force, email, web, paid media, social, and third-party platforms. * Define and oversee measurement frameworks for reach, engagement, quality engagement, effectiveness, and ROI. * Drive experimental design, test-and-learn initiatives, and quasi-experimental methodologies to evaluate campaign, content, and channel performance. * Translate analytical findings into actionable recommendations to optimize commercial investments and execution. Team Leadership & Capability Building * Manage, mentor, and develop a team of analysts and senior analysts, including performance feedback, coaching, and career development. * Provide technical and analytical guidance to ensure high-quality, consistent delivery across the team. * Foster a culture of collaboration, innovation, accountability, and continuous learning. * Lead workload planning, resourcing, and prioritization to support sustainable delivery and strong team engagement. Technical Oversight & Governance * Oversee technical execution across the team, including datasets, dashboards, models, business rules, documentation, and automated pipelines. * Partner with BIT and data engineering teams to ensure reliable, scalable, and timely data pipelines for analytics and reporting. * Ensure analytical outputs are reproducible, well-documented, and compliant with governance, validation, and audit standards. * Support model lifecycle management, including reviews, enhancements, and decommissioning as needed. Skills & Competencies * Excellent written and verbal communication skills, with the ability to translate complex analytics into clear, compelling business insights. * Strong stakeholder management and influencing skills, including experience working with senior leaders. * Proven project and people management skills, with the ability to manage multiple priorities in a fast-paced, matrixed environment. * Strong analytical and strategic problem-solving capabilities, synthesizing insights from multiple data sources. * Deep understanding of advanced analytics applied statistics, and AI/ML methodologies. * Leadership mindset with the ability to drive collaboration, accountability, and results. * Passion for AI-led innovation, analytics maturity, and continuous improvement. Experience & Qualifications * BA/BS required; advanced degree preferred, particularly in life sciences, computer science, mathematics, statistics, data science, or engineering. * 5–7 years of professional experience, including significant experience in advanced analytics, decision science, and/or AI-driven roles. * Demonstrated experience leading analytics projects and managing or mentoring technical teams in a global enterprise environment. * Proven success partnering with senior stakeholders, articulating value propositions, challenging assumptions, and managing competing demands. * Pharmaceutical, biotech, or healthcare industry experience strongly preferred. * Strong understanding of how data, analytics, and AI can be applied to solve complex commercial business problems. Technical Skills (Preferred) * Advanced predictive and statistical analytics using Python and/or R; strong exposure to AI/ML and text analytics (e.g., NLP, clustering, propensity, uplift models, LLM applications). * Data visualization and dashboarding tools (e.g., R Shiny, Dash, or similar platforms). * Experience working in collaborative analytics environments (e.g., Databricks, Git-based workflows, SharePoint). * Strong familiarity with omnichannel, digital marketing, and commercial data sources. If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. Supporting People with Disabilities BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. Candidate Rights BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/ Data Protection We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley. R1603092 : Associate Manager, US Commercialization Decision Intelligence & KDA Solutions