Performance Manager

This role will support the Apache / Chinook platform PM on site at RAF Odiham or Wattisham flying station to understanding the Programmatic health and performance and provide direct control, oversight and supervision of multiple elements of the Programmes to harness improvement opportunities both internally and externally within the wider Rotary Wing Enterprise (RWE).

You must be experienced in Project / Programme Management, planning, scheduling, risk management and maintain configuration control of projects of work as well as leadership of tasks, activities, resources organised and managed in a way to deliver tangible benefits to the Programme.

The role will be part of the Platform Leadership Team and will require good communication skills, with the ability to distribute and sequence activity across functional teams, delivering to a high standard.

You must be able to work under minimal supervision with limited direction, taking broad scope requirements and refining them to tangible benefits and outputs to better the overall Platform performance for the business and for the customer.

• →Developing, owning and managing stakeholder relationships with aircraft maintenance / customer sites. Responsible for implementing and facilitating the new RWE Joint Management Framework (JMF) at each site.
• →Coordinate the BDUK representation at JAC led Platform Availability Working Group (PAWG), Capability Optimisation Board (COB) and Enterprise Sterring Group (ESG) sub-tier meetings.
• →Developing, integrating and using Information System tools to track Performance Metrics (including KPIs and other management information / health metrics) to measure performance against RWE contracted deliverables, CASP outputs and other Authority requirements (informing RWE Programme reviews (SMM and QPR etc)).
• →Identifying and extracting data as required from other IT systems (STARS, GOLDesp, GOLDmro, MJDI, Power BI) and bring together the various BDUK dashboards that exist to ensure right metrics, right time to aid information driven decision making.
• →Monitoring and reporting on issues and challenges around enterprise dependencies, ensuring GFX and other dependencies are planned, delivered and are in place. Undertaking route cause understanding of shortfalls and impacts to output.
• →Developing novel data analysis techniques with broader Programme stakeholders across the enterprise to inform decision making for improved Defence outputs. Progress development of required, new and novel BDUK Dashboards to display relevant data).
• →Exploring and embedding AI applications, where possible, to increase automation and improve efficiency where possible.
• →Improving aircraft availability and serviceability / outputs through better coordination, influence and information. Single PoC for location to channel issues, challenges and opportunities.
• →Engaging with, and representing BDUK and Authority interests with Services Provider Group, Data for Industry (SPG D4I).
• →Working with the Authority Performance Managers to continue development of Helicopter Availability Centre for aircraft data, advise and influence in the implementation of Defence Availability Centre, ensuring both Apache and Chinook are well represented in all data exploitation for Senior Command Teams.
• →Alongside Mil CAMO, HQ JAC, BDUK, Authority and other stakeholder groups, identify opportunities to improve aircraft availability and sustainability.

• Project / Programme Management Experience in a large complex, multi-disciplined organisation
• Full Project lifecycle management from conception to delivery roll out into BAU
• Project reporting, risk management and change control
• The ability to be on site minimum 3 days per week

• Experience of performance management, understanding measures of performance and ability to integrate and simplify large data sources to meaningful insights
• Business Improvement project implementation experience
• Cross-functional collaborative working
• Ability to adapt and make quick decisions, understanding impacts and communicate issues / challenges early and coherently
• Ability to use MS Office tools (Excel, Powerpoint, Outlook, Word) and Shared data environments / collaboration tools (SharePoint, MS Teams etc…)
• Experience in a working directly with Front Line customers, in the customer environment.
• Registration / qualification with a Programme / Project Management Professional body (i.e. APM, PMP)

This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.

This is not a shift worker position.