Bosta11d ago

IT Specialist

CairoFull-timemid

OtherIt Specialist

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Quick Summary

Overview

About Bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best.

Technical Tools

OtherIt Specialist

About Bosta:

Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience together to provide a one-stop shop for delivery solutions.We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.

About the Role:

We are looking to hire a skilled IT support engineer to assist our bosta employees with all IT related technical support issues. As an IT support engineer, you will determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong relationships. You also be required to install, configure, test and maintain operating systems, Network, application software and system management tools

Job Code: 2024TECH-431

Installs and configures computer hardware, software, systems, printers and scanners.

Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.

Repair and replace equipment as necessary.

Assists in monitoring the ticketing system queue for requests to assign them to the relevant help desk team member.

Coordinates and supports end-user issues remotely and on-site.

Provides 1st level support on the cloud-based and on-premise IT infrastructure

Provides IT Manager with regular reports like inventory, pending POs, weekly plan, and other checklists.Provides technical assistance to the rest of the helpdesk team.

Works on implementations in new sites and assists the team.

1-2 years of experience in IT technical support

BSc/BA in IT, Computer Science, or a relevant field

Troubleshooting skills and problem-solving

Excellent communication skills

Good understanding of computer systems and other tech products in the market

Experience with ticketing and asset management systems

Relevant IT Technical Support Courses like CompTIA A+ or similar

CCNA & MCSA courses - certified is a plus

Location & Eligibility

Where is the job

Cairo

On-site at the office

Who can apply

Same as job location

Listed under

Worldwide

Listing Details

Posted: April 20, 2026
First seen: April 20, 2026
Last seen: May 1, 2026

Posting Health

Days active: 10
Repost count: 0
Trust Level: 36%
Scored at: May 1, 2026

Signal breakdown

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Bosta

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Bosta is a pioneering tech-driven logistics company providing next-day delivery services to e-commerce businesses across Egypt, Saudi Arabia, and the UAE.

Employees

350

Founded

2017

Jobs

View 84 jobs

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