Commercial & Customer Excellence Process & Program Intern EMEA

Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work As a C&CE Process & Programs Intern, you will join our Rhythm Management team and support the continuous evolution of our customer engagement and commercial excellence capabilities across EMEA. This internship offers a unique opportunity to gain hands-on experience in CRM management, digital marketing, data analytics, training delivery, and business process improvement while collaborating with an international and cross-functional team. You will contribute to projects that help improve customer experiences, strengthen commercial effectiveness, and support data-driven decision-making. Key Responsibilities: * Provide first-level support for end users of Salesforce applications (Sales Cloud, Marketing Cloud, CPQ). * Support the administration, maintenance, and continuous improvement of training materials (training guides and videos). * Support with the delivery of communications, presentations, and trainings to variety of stakeholders. * Manage trainings delivery to the Field Teams on the Salesforce applications, and provide coaching to increase user adoption and system effectiveness. * Collaborate with our omnichannel team on marketing activities and support with ad-hoc business analysis. * Create and update dashboards and reports to support decision-making management of business strategies and analytics. * Manage and further develop the CRM system and contribute to improvements in the sales processes. * Assist in testing functionalities and supporting system enhancements What we are looking for: * Currently completing or recently graduated from a Bachelor's or Master's degree in Business Administration, Economics, Marketing, Information Technology, Data Analytics, Engineering, or a related field. * Native Italian speaker and fluent English (written and spoken). * You are characterized by an analytic mindset and you proactively seeking guidance if required. * You can manage multiple priorities and work effectively in a dynamic environment. * You are characterized by strong communication, problem-solving and interpersonal skills. * You have a proactive mindset with a willingness to learn and continuously improve. * You are able to work independently and stay focused during busy periods. Preferred qualifications: * Knowledge of CRM platforms such as Salesforce * Experience with data analysis and reporting tools * Microsoft Office skills, particularly Excel, PowerPoint, and Word. * Additional language skills (Spanish, French, German) is considered a plus. What we can offer: At Boston Scientific, your way forward is our way forward. You will join a global team that is solving some of healthcare's toughest challenges through innovation and collaboration. We offer: * Meaningful work that contributes to improving patient lives * A collaborative and inclusive international environment * Exposure to leading CRM, digital marketing, and commercial excellence practices * Learning and development opportunities * Mentorship from experienced professionals * A culture that values innovation, collaboration, and continuous growth * Competitive internship compensation and benefits * A paid internship experience (6 months of duration, renewable for 6 further months); Location: Milano, Italy Start Date: July 2026 We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.