Learner Experience Analyst

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Quick Summary

Overview

At Boundless Learning we are empowering our customers to deliver exceptional experiences that expand opportunities for learners around the world. We put learner success at the heart of everything we do, empowering our partners to deliver personalized, learner-centric experiences that boost access…

Key Responsibilities

Voice of Learner (VoL) Program Assist with building and deploying automated surveys in survey tool. Perform survey testing and quality checks. Maintain documentation of the Voice of the Learner program.

Requirements Summary

Knowledge of key CX metrics and methodologies, such as NPS and OSAT. Advanced skills in data analysis and visualization, using tools like Excel, Tableau, or similar platforms.

Technical Tools
excelsalesforcetableaudata-analysis

At Boundless Learning we are empowering our customers to deliver exceptional experiences that expand opportunities for learners around the world. We put learner success at the heart of everything we do, empowering our partners to deliver personalized, learner-centric experiences that boost access and create economic mobility.  At Boundless Learning you’ll have the opportunity to collaborate with passionate, diverse teams, where your ideas are valued, and your expertise is respected. Join us on this meaningful journey towards transforming education and making a lasting difference in the lives of learners worldwide. 

We’re looking for a highly organized and tech-savvy Learner Experience Analyst to support the collection, analysis, and interpretation of learner feedback and operational data to support Boundless Learning’s CX strategy. In addition to supporting and enhancing the Voice of the Learner program, this role will support key initiatives that will impact the learner experience, including but not limited to automated journeys, video engagement, CRM optimization, and cross-functional projects. This role is perfect for someone who loves bringing structure to complexity, coordinating with multiple stakeholders, and improving the learner experience through operational excellence and data-driven insights. 

Responsibilities

~1 min read

Location & Eligibility

Where is the job
United Kingdom
On-site within the country
Who can apply
Open to applicants worldwide

Listing Details

Posted
May 4, 2026
First seen
May 4, 2026
Last seen
May 6, 2026

Posting Health

Days active
1
Repost count
0
Trust Level
60%
Scored at
May 6, 2026

Signal breakdown

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Learner Experience Analyst