Spa Front Desk Attendant

Love What You Do, Everyday.

Picture this: Going to work and stepping into 1800 acres of natural beauty, amid the rolling hills and rugged high desert of Central Oregon. Each day, you're surrounded by panoramic views of the towering Cascade Peaks while being a part of a passionate, award-winning hospitality team. Working alongside other top-of-their-game individuals, you'll be dedicated to delivering, creating, and celebrating extraordinary guest experiences in an awe-inspiring setting.

The Perks

The views are pretty incredible. So are the people who work here. Our team truly is the heart and soul of Brasada Ranch, and they're the reason we win awards like Conde Nast Traveler's Best Resort in the Pacific Northwest for 3 years in a row. We know our people are instrumental to our success, so we offer competitive pay, great staff perks, and a culture that encourages fulfillment at work and in life. That's why Brasada Ranch is proud to offer our employees the following benefits:

• Medical, Dental and Vision company sponsored benefit package available to full-time employees
• 401k with company match
• Tuition reimbursement program
• Free golf privileges
• Seasonal Family Pass to the athletic center
• Employee discounts at all restaurants, spa services, and retail
• One complimentary trail ride with Brasada Trails

Not to mention, a variety of company-wide celebrations, like our end-of-season bash, holiday party, and scramble golf tournament/BBQ. Plus, a few generous raffles thrown in for good measure.

Role Description

As a member of our spa team, you will work with and be a part of a close knit family that look out for each other and thrive as a team. You will help maintain a calming atmosphere for all guests on their getaway and use that same sense of calm to focus your energy to a stress-free work environment.

The Spa Concierge is responsible for the reception area at the spa. Includes the greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system and charging for services performed.

To be successful, you need to enjoy being the first point of contact for all guests when they walk into the spa. You enjoy providing that warm welcome that sets the tone for the guest experience. Your organization skills are proven and effective to ensure that the entire operation runs flawlessly. You love being the go-to person for both your team members and your guests because you are reliable and a pleasure to work with.

Skills/Traits

• Minimum of 2 years experience customer service environment.
• Computer competency to include- excel, word, POS.
• Prior retail experience preferred.

Spa Front Desk Agents earn $20 - $22.66 hourly based on experience. Operations during our peak summer season require a schedule of Wednesdays - Sundays from 9:00am - 6:00pm.

If you want to work alongside talented people to deliver extraordinary guest experiences in an awe-inspiring setting, we want to hear from you. Apply today at https://www.brasada.com/careers/