Director of HR

 

About BrightEdge 

 

BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance. 

 

What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career. 

 

 

We are seeking a Director of HR to join our team. This person will be responsible for managing and overseeing all HR functions, including benefits administration, performance management, HR compliance, Immigration, compensation benchmarking, on/off-boarding, and PTO management. The ideal candidate will have strong interpersonal skills, be detail-oriented, have a comprehensive understanding of HR policies and procedures, are comfortable working in a fast-paced ambiguous environment, and have prior experience mentoring/managing people. 

 

**This position is on-site 5 days / week based out of our Chicago office**

Manage the day-to-day work of the HR operations team, performing operational duties required to keep the process running consistently. 

Manage benefits, PTO, compliance and other HR operations needs for employees and contractors. 

Provide day to day HR Ops support including troubleshooting issues and serving as the escalation point for process and systems issues. 

Understand how BrightEdge operates and apply that knowledge to all aspects of people-related strategy, programs, and practices. 

Scale existing processes for growth and innovation based on business needs. 

Redefine employee experience and overall operating model, powered by data, trends and insights 

Manage employee on-boarding and off-boarding processes; identify and administer tools/systems that support rapid scale and growth 

Identify and implement innovative HR policies, programs and procedures to be used in engagement, performance evaluation, recognition, compensation, and promotion processes 

Ensure compliance with federal and state programs. 

Collaborate cross-functionally with HR, Recruiting, Payroll, Facilities, IT, Accounting, Legal and other teams to create programs that impact all employees and offices 

Handle domestic and international immigration needs. 

8+ years’ experience in an HR and/or People OperationsExperience at a high growth Tech/SaaS company 

Bachelor's degree in Human Resources, business administration, or related field 

Approachable, adaptable, resourceful and a strong communicator; comfortable communicating upward 

Experience presenting on complex cross-functional projects and processes driving results 

Experience with Google Drive/Apps, Microsoft Suite (Word/Excel/PowerPoint), HRIS Systems (Ultipro/UKG a plus), and ATS systems (Lever) 

Experience implementing people programs including performance feedback, rewards & recognition, wage & hour compliance 

Strong interpersonal and relationship-building skills with a deep sense of empathy and ability to communicate across diverse groups 

Proven track record handling confidential information with discretion 

HR certification (e.g., SHRM-CP, PHR) preferred.