Senior Software Engineer - AI

PURPOSE   Role Summary   The Senior Software Engineer – AI is responsible for designing, building, and scaling AI‑enabled solutions that improve engineering productivity, business processes, and customer outcomes. This role focuses on applied AI—integrating large language models (LLMs), machine learning services, and automation into enterprise systems—while maintaining strong software engineering fundamentals. This engineer works closely with the Business stakeholders, Architecture, Security, Infrastructure, Application Support to deliver secure, scalable, and maintainable AI solutions aligned with enterprise standards.   Key Responsibilities   AI & Intelligent Systems Development   Design and develop AI‑enabled applications using LLMs, ML services, and intelligent automation Integrate AI capabilities into existing enterprise platforms, workflows, and APIs Build prompt strategies, orchestration layers, and retrieval‑augmented generation (RAG) pipelines Evaluate and improve model outputs for accuracy, reliability, and performance Implement AI guardrails including logging, auditing, and response validation   Software Engineering Excellence   Design and develop well‑architected, testable, and scalable software solutions Apply engineering best practices across design, development, code reviews, and CI/CD Ensure solutions meet security, compliance, and performance standards Write clean, maintainable code using modern programming languages and frameworks Troubleshoot production issues across AI and non‑AI components   Collaboration & Leadership   Partner with product owners, architects, and stakeholders to translate business needs into technical solutions Provide technical mentorship and guidance to other engineers Participate in design reviews and contribute to engineering standards and best practices Lead by example in responsible, ethical AI usage   Required Qualifications   Education & Experience   Bachelor’s degree in computer science, Engineering, or equivalent practical experience 5+ years of software engineering experience 2+ years of hands‑on experience with AI/ML or LLM‑based solutions   Technical Skills Experience with modern programming languages (e.g., Python, Java, C#, or similar) Experience integrating AI/ML services, including LLM APIs (Azure OpenAI, OpenAI, etc.) Hands‑on experience with: Cloud platforms (Copilot, Microsoft Foundry and Azure strongly preferred) REST / event‑driven APIs CI/CD pipelines and version control Solid understanding of: Software architecture and design patterns Data structures, algorithms, and system performance Secure coding practices Preferred Qualifications Experience building enterprise AI tools (developer productivity, workflow automation, decision support) Experience with RAG architecture, vector databases, and embeddings Knowledge of AI governance, data privacy, and responsible AI principles Experience with observability tools, monitoring, and performance tuning for AI workloads Behavioral Competencies Strong problem‑solving and analytical skills Ability to balance innovation with operational stability Comfortable operating in ambiguity and rapidly evolving technology areas Clear, concise communicator with technical and non‑technical audiences Demonstrated ownership, accountability, and engineering judgment Business and Financial Acumen Demonstrates depth of understanding for the P&L and financial analysis Teaches business and financial acumen to others. Understands KPIs and how BFS makes money. Knows the different business segments and how they relate to one another. Understands customer sales and engagement. Demonstrates functional and/or technical expertise. Understands complex issues and demonstrates problem solving skills. Understands how to maximize business results regardless of industry cycle. Results Driven Holds self and others accountable. Communicates and sets clear goals with plans to deliver. Manages competing priorities effectively. Demonstrates appropriate urgency. Drives to exceed expectations in alignment with our BFS SPICE values. Embraces and follows best practices. Demonstrates self-starter, can-do attitude. Strategic Thinking and Decision Making Leverages resources and teams around them to solve problems and create mutually beneficial outcomes. Demonstrates willingness and courage to make tough decisions in a timely manner. Balances short-and-long term priorities Demonstrates proactive versus reactive thinking. Asks questions to identify root cause and analyze situations more accurately. Servant Leadership Demonstrates humility by putting others first. Builds trust-based relationships. Leads by example with kindness and respect. Collaborates well across all areas of the business. Advocates for others Actively listens to understand the meaning and intent of what the other person is communicating. Demonstrates authenticity and encourages others to do the same. Emotional Intelligence Demonstrates situational awareness – knows when and how to adjust leadership style in different situations. Demonstrates self-awareness – understands strengths and weaknesses. Demonstrates empathy – puts themselves in other’s shoes. Assumes positive intent. Develops and Leads Others Drives alignment through clear communication of vision, goals and expectations. Invests time on a regular basis in performance feedback and developmental conversations. Fosters a respectful and inclusive environment. Empowers, motivates, and inspires others. Coaches and mentors others for their development. Guides and persuades others to deliver positive outcomes. Growth Mindset Demonstrates a growth mindset; takes appropriate risks, fails fast and forward, learns from mistakes. Perseveres and champions growth, even in the face of resistance, ambiguity, or possible failure. Thinks like an owner with an entrepreneurial spirit. Demonstrates and encourages intellectual curiosity. Continuous learner; seeks opportunities and knowledge for personal and professional growth. Sees possibilities over problems – actively seeks solutions. Innovation Encourages out-of-the box thinking to create new ways of doing things. Continuously seeks to improve and simplify pain points in the business. Anticipates, embraces, and leads change. Develops and executes breakthrough strategies. Integrity Does the right thing even under challenging circumstances? Communicates with honesty. Consistently treats others fairly and equitably. Demonstrates reliability and does what they say they will do. Conducts tough conversations and delivers difficult messages with kindness and respect.   WORK ENVIRONMENT / PHYSICAL ACTIVITY The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Work is in an office setting and generally sedentary with physical effort associated with using a computer but may involve walking or standing for brief periods of time. May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds. Ability to travel up to 40% during the multi-year business transformation, will likely shift down to 20% after initial business transformation is complete.