Inside Account Executive, SMB

Buildout is the AI deal engine for CRE brokerages, automating every step from first contact to commission. While brokers focus on relationships and winning listings, Buildout handles the workflows behind the scenes, turning manual processes into intelligent, scalable systems. Trusted by over 50,000 brokers, Buildout powers more profitable deals from lead to close. Learn more at www.buildout.com.

Many of our customers start with a single Buildout solution, but their business needs often extend far beyond that. As an Inside Account Executive, you'll help our existing customers maximize the value they receive from Buildout.

Inside Account Executives are responsible for uncovering expansion opportunities within our existing customer base, demonstrating the value of Buildout's broader platform, and guiding customers through the buying process without disrupting the renewal experience. Success requires thoughtful collaboration, disciplined account planning, and a customer-first approach.

Reporting to the VP of Sales, you'll work alongside Account Management and Customer Success in a collaborative pod model to create a seamless customer experience while driving incremental revenue growth.

• Drive expansion revenue in your SMB book of business by identifying opportunities to introduce additional Buildout solutions that align with customer business goals.

• Partner closely with Account Managers and Customer Success Managers to develop account strategies that strengthen customer relationships while protecting renewal success.

• Execute discovery calls and product demonstrations focused on solving customer challenges through additional products and services.

• Build trusted relationships with key stakeholders across existing accounts and position Buildout as a long-term strategic partner.

• Ensure expansion conversations complement—not compete with—the customer's renewal process.

• Maintain a healthy pipeline of expansion opportunities while accurately forecasting revenue in Salesforce.

• Become an expert in the Buildout product portfolio and recommend the right solutions based on customer objectives.

• Leverage customer usage data and business initiatives to uncover whitespace opportunities.

• Continuously improve through coaching, collaboration, and feedback.

• Operate as part of a dedicated customer pod alongside an Account Manager and Customer Success Manager.

• Account Managers own the renewal strategy and commercial relationship.

• Customer Success Managers own adoption, health, and customer outcomes.

• Inside AEs lead expansion sales motions, bringing product expertise and consultative selling.

• Success is measured by expansion revenue, renewal protection, customer experience, and collaboration.

• 2+ years of SaaS sales experience in an Account Executive, Business Development, Sales Development, or similar quota-carrying role.

• Experience generating pipeline through outbound prospecting and proactive customer outreach.

• Strong discovery, presentation, negotiation, and closing skills.

• Confidence managing multiple opportunities while maintaining a disciplined sales process.

• A collaborative mindset—you enjoy partnering with Customer Success, Account Management, and other cross-functional teams.

• Excellent organizational skills and experience working in Salesforce or another CRM.

• A desire to continuously improve your craft and grow your sales career.

• Experience selling into existing customers through cross-sell, upsell, or expansion motions.

• Experience selling multiple products or platform solutions.

• Commercial real estate technology experience.

We know there are great candidates who won’t check all of these boxes, and we also know you might bring important skills that we haven’t considered. If that’s you, don’t hesitate to apply and tell us about yourself.

Location: This is a fully remote role open across most of the US.

Travel: Occasional travel may be requested for conferences, customer meetings, and industry events. Travel may vary based on business needs.

Compensation: $70,000 base salary with $120,000 on-target earnings (OTE), plus uncapped commission.

Reporting To: Matt Carroll, our VP of Sales