Senior NetSuite System Administrator - Remote USA

We are seeking an experienced Senior NetSuite System Administrator to serve as the subject matter expert and owner of our NetSuite ERP platform. This role is critical to supporting and scaling our Finance, Operations, Supply chain, Customer service and Commercial processes as the company grows.

The ideal candidate brings deep functional knowledge of order‑to‑cash (O2C) and procure‑to‑pay (P2P) processes, strong hands‑on NetSuite administration skills, and the ability to partner closely with Finance, Operations, Supply Chain, Customer Service, Commercial, and IT teams. Experience working in a high‑growth or regulated environment is strongly preferred.

• Serve as the primary system administrator and functional owner of NetSuite including managing roles, permissions, users, approval hierarchies, and system security.
• Configure, maintain, and optimize NetSuite workflows, custom fields, and forms within Order‑to‑Cash (O2C)
• Optimize end‑to‑end O2C processes, including support and enhance EDI integrations (quoting, sales orders, invoicing, and fulfillment processes).
• Partner with Finance, Customer Service and Commercial teams to ensure accurate billing, revenue reporting, and compliance.
• Troubleshoot and resolve transactional or data integrity issues within O2C workflows.

• Support and enhance P2P processes including vendor setup, purchase orders, receiving, AP, and payment runs.
• Work closely with Finance, Supply Chain, and Operations to improve efficiency, controls, and visibility.
• Assist with inventory management process and warehouse workflow to scale effectively with company growth.

• Support and maintain system integrations between NetSuite and upstream/downstream systems.
• Collaborate with technical teams and vendors on integration design, monitoring, and issue resolution.
• Familiarity with Celigo or similar iPaaS tools is a strong plus, particularly for ERP integrations.
• Monitor new capabilities offered by Netsuite (i.e. AI workflows) and propose to the cross functional team based on business needs.

• Develop and maintain saved searches, reports, and dashboards to support Finance, Customer Service and Operations.
• Assist with data imports, system clean-up, and ongoing optimization projections
• Support internal controls, audits, and system documentation, especially in a regulated medical device environment.
• Participate in NetSuite release management, testing, and impact assessments.

• Translate business requirements into scalable NetSuite solutions.
• Provide user training, documentation, and ongoing system support to internal teams (Finance, Customer Service, Supply chain, Commercial, and IT stakeholders) and improve system functionality.
• Other duties as assigned by manager

• Director, Business Intelligence

• 8+ years of hands-on experience administering NetSuite in a production environment.
• Deep, hands‑on knowledge of order‑to‑cash and procure‑to‑pay business processes.
• Strong understanding of NetSuite configuration, workflows, saved searches, and reporting.
• Proven experience partnering with Finance, Customer Service and Operations teams.
• Background in medical device, life sciences, or other regulated industries.
• Excellent problem‑solving, communication, and organizational skills.
• Excellent organizational skills with the ability to prioritize assignments while handling various projects simultaneously.
• Strong oral, written and interpersonal communication, with the ability to work effectively in a lead role with cross functional teams.

• Experience in a fast‑growing startup or scaling organization.
• Experience supporting integrations using Celigo (or similar integration platforms).
• NetSuite Administrator or SuiteFoundation certifications are highly preferred.

At Calyxo, we prioritize a transparent and structured interview process to ensure the best fit for both our candidates and our team. Please be aware of the following:

• Structured Interview Process: Our hiring process includes multiple stages of interviews where you will have the opportunity to communicate directly with Calyxo employees. This ensures that you gain a comprehensive understanding of the role and our company culture.
• Verification of Identity: We do not extend job offers without first meeting candidates, either virtually or in person. This step is crucial to maintain the integrity of our hiring process and to ensure mutual alignment.
• Beware of Scams: Calyxo will never request sensitive personal information, such as your full name, address, phone number, or identification documents, via email or online forms before an official interview. Calyxo representatives will always contact you using an email format of firstname.lastname@calyxoinc.com. If you receive a request for information from any other domain, please contact us directly at info@calyxoinc.com to verify the legitimacy of the communication.

We appreciate your interest in joining Calyxo and look forward to getting to know you through our official channels.