Business Analyst (Insurance)

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

• →Elicit, analyse, and document business, functional, and non-functional requirements
• →Facilitate stakeholder workshops and working sessions to define objectives and success criteria
• →Translate business needs into user stories, epics, acceptance criteria, and functional specifications
• →Own end-to-end requirements management, including traceability through delivery, testing, and sign-off
• →Analyse current-state (AS-IS) and define future-state (TO-BE) business processes
• →Support solution design by clarifying requirements and validating alignment with business needs
• →Collaborate with Product Owners and delivery teams in Agile/Scrum ceremonies
• →Support testing and UAT through clear acceptance criteria, requirement clarification, and defect triage

• University education and degree (preferable business or IT related), and strong academic record
• Minimum of 5-8 years of experience in a Client-facing consulting experience and ability to work in fast-paced environments
• Experience in Financial Services industry (Banking and Insurance)
• Strong analytical, requirements elicitation, and problem-solving skills
• Excellent communication and stakeholder engagement capabilities
• Experience working across SDLC and Agile delivery environments
• Familiarity with tools such as Jira, Confluence, or Azure DevOps
• Excellent written and verbal skills in English
• Client-facing consulting experience and ability to work in fast-paced environments