Learning & Development Lead – Technology

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:

• Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
• Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
• Judi®, the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.

Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit www.judi.health.

Position Summary 

The Learning & Development Lead – Technology is the dedicated learning partner for the Technology organization, focused on improving delivery effectiveness through capability building, consistent onboarding, and practical enablement resources. This role uses a consulting and business partnering approach to diagnose performance needs, design scalable learning and performance support, and partner with leaders to strengthen tech practices across teams. 

Position Responsibilities 

Consulting & Business Partnership 

• Serve as the primary L&D partner for Technology leaders and community; establish an intake rhythm and learning priorities aligned to delivery goals. 
• Conduct structured needs assessments (organization / role / task) to identify root causes behind development needs and recommend the right mix of solutions (not always training). 
• Build trusted partnerships and drive adoption through clear communication, stakeholder alignment, and shared accountability for outcomes. 

Agile Enablement & Practice Development (Scalable, Practical) 

• Design and deliver enablement that strengthens core concepts and shared language (e.g., MVP/MMF/MMP, iteration/incrementation, estimation and sizing practices). 
• Create reusable toolkits, job aids, and bite-sized learning assets that support on-the-job application. 
• Partner with technology leaders to embed reinforcement into operating cadences (retrospectives, team health checks, and delivery routines). 

Standardized Onboarding & Knowledge Base (Reducing Duplication) 

• Lead or support the centralization and refinement of Technology training materials to reduce duplicative documentation and improve onboarding consistency across teams. 
• Develop track-specific onboarding resources (how we deliver here, tools and norms, key workflows) to accelerate time-to-contribution. 

Program Design, Delivery & Facilitation 

• Own end-to-end design and delivery for an enablement portfolio (scope → design → pilot → launch → iterate), using strong project management and stakeholder communication. 
• Facilitate sessions directly and/or coordinate internal facilitators while maintaining quality and consistency across offerings. 

Measurement & Continuous Improvement (Impact Focus) 

• Define success measures and evaluation plans for key enablement efforts (reaction, learning, behavior/application; results where feasible). 
• Use participation, feedback, and adoption signals to improve programs and provide concise, executive-ready updates and recommendations. 
• Administer and maintain the learning management system (LMS) back-end for Technology enablement programs, including course setup, audience assignment/enrollment, completion tracking, and reporting dashboards to support measurement and compliance needs. 

Values-Based Enablement & Inclusive Practice 

• Embed inclusive learning and accessibility practices and reinforce consistent leadership and team behaviors through clear, practical enablement. 
• Support change enablement by providing communication-ready resources, job aids, and reinforcement guidance for leaders. 

Qualifications 

Required Education and Experience 

• Bachelor’s degree in Human Resources, Organizational Development, Education, Business, Psychology, or a related field (or equivalent experience). 
• 5+ years of progressive experience in Learning & Development, Talent Development, Organizational Development, or performance consulting. 
• Demonstrated capability in needs assessment, program design, facilitation, stakeholder partnership, and program/project management. 
• Experience partnering with technical or delivery organizations and translating complex practices into practical, usable enablement. 
• Experience administering a Learning Management System (LMS) and producing reliable participation/completion reporting to support program evaluation and stakeholder updates. 

Preferred Qualifications 

• Familiarity with learning measurement/evaluation approaches and using data to drive continuous improvement. 
• Relevant certifications (talent development, facilitation, coaching, evaluation, or change management). 

Knowledge, Skills, and Abilities 

• Consulting and business partnering skills; ability to diagnose needs and influence without authority. 
• Strong project/program management and stakeholder communication. 
• Excellent facilitation and learning design grounded in adult learning practices. 
• Ability to build reusable standards, toolkits, and knowledge resources that scale across teams. 
• Ability to use data and feedback to improve learning experiences and demonstrate impact.