Program Manager, Commercial Operations

The ideal candidate brings experience supporting biotech/pharma commercial launches, paired with strong program management, operational excellence, and process‑improvement capabilities. This role is designed for someone who thrives in structured planning, cross‑functional orchestration, and building scalable frameworks in a fast‑moving, high‑growth environment.

• Maintain the integrated commercial launch plan, tracking timelines, dependencies, and critical-path activities across Commercial, Medical, Market Access, Patient Services, Supply Chain, Quality, and Finance.
• Drive cross‑functional launch meetings: set agendas, capture decisions, track action items, and ensure accountable follow‑through.
• Prepare materials for commercial readiness reviews, governance meetings, and executive updates.

• Map, document, and optimize cross‑functional launch processes, identifying bottlenecks and opportunities for standardization.
• Build and maintain repeatable operating mechanisms (templates, trackers, dashboards, workflows, RACI matrices).
• Support continuous improvement by introducing tools, metrics, and operational discipline to strengthen execution quality.

• Identify and mitigate risks, dependencies, and resource constraints impacting launch readiness.
• Ensure alignment between functional plans and enterprise‑level objectives, escalating issues when necessary.
• Maintain structured documentation (decision logs, RAID logs, governance summaries) to ensure transparency.

• Translate high‑level strategic goals into executable workplans with clear owners, timelines, and measurable outcomes.
• Serve as the central coordinator connecting Commercial with supporting functions (Regulatory, Quality, Supply Chain, Medical Affairs, Finance).
• Enable consistent communication and ensure all teams have access to up‑to‑date timelines, plans, and reference materials.

• Support post‑launch retrospectives by gathering lessons learned and integrating improvements into future launch frameworks.
• Partner with functional leads to refine SOPs, playbooks, and operational processes for future programs.

• Office work environment with occasional travel for planning sessions and cross‑functional workshops.
• Ability to manage multiple priorities with high attention to detail and strong organizational discipline.

Capricor Therapeutics is advancing cell and exosome-based therapies with a focus on serious diseases where patients and families need new treatment options. Our work is grounded in scientific rigor, collaboration, and a shared commitment to moving meaningful therapies forward. Joining Capricor means being part of a mission-driven team working at the intersection of innovation, execution, and patient impact.

At Capricor, you’ll join a collaborative environment where employees are encouraged to contribute, grow, and help build the systems, science, and operations needed to support our next stage of growth. We value people who are thoughtful, accountable, hands-on, and motivated by work that can make a real difference.

Capricor does not use Skype for interviews or recruiting activities. Candidates will only be contacted by someone using an official Capricor email address ending in @capricor.com. Capricor will never ask candidates to send money, deposit a check, purchase equipment, or provide payment for any reason as part of the recruiting or onboarding process.

Capricor Therapeutics does not accept candidate submissions or referrals from recruiting agencies, staffing firms, or third-party recruiters without express written approval from Talent Acquisition and a fully executed agreement with Capricor. Agencies that contact hiring managers directly, solicit business, or submit candidates without prior approval will not be considered for engagement. Any unsolicited submissions will become the property of Capricor Therapeutics, and no fees will be paid for candidates hired as a result of such submissions. We appreciate your cooperation and respect for this policy.