Credentialing Specialist

✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.✅ Financial & Retirement – Up to 5% employer match on retirement contributions.✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Essential FunctionsPerforms credentialing functions as outlined by Orlando Health management in accordance with established policy, procedures, and protocols. Performs timely and accurate primary source verification in addition to credentialing functions. Completes accurate and timely data entry of all credentialing activity into credentialing database. Provides exceptional customer service to physicians and physician office staff members as well as internal customers, such as members of other departments. Educates physicians and physician office staff on the credentialing process and maintains ongoing contact with these individuals throughout the process. Identifies trends and assists in the development of action plans for purpose of performance improvement. Evaluates processes in departmental policies & procedures and makes recommendations for changes to management. Develop and distribute reports as necessary utilizing credentialing database. Timely completion of all assigned duties. Maintains credentialing and reappointment/recredentialing files. Other duties as assigned Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards. Maintains compliance with all Orlando Health policies and procedures.

Other Related FunctionsCOMPLEXITY OF WORK: Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Knowledge of medical credentialing and privileging procedures and standards.  Knowledge of accreditations/government agencies standards and Orlando Health bylaws, rules & regulations.  Assumes responsibility for professional growth and development. Education/Training  High school graduate or equivalent.  Knowledge of medical terminology.

Licensure/Certification None.

Experience  Three (3) years experience credentialing/privileging or;  One (1) year of credentialing/privileging experience and/or two (2) years of clinical experience.  Associate degree in business, health care, accounting or related field may be substituted for two (2) years of experience.  Bachelor degree in health, business or related field may be substituted for three (3) years of experience.  Proficiency in Microsoft Word, Excel, Internet and significant proficiency in credentialing data system.