Chronic Disease Coach

Under the general direction of the Corporate Wellness Director and consistent with the Christian mission and the policies and procedures set forth by the YMCA of Catawba Valley, the Chronic Disease Coach will facilitate delivery of YMCA’s Evidence-based Health Initiatives (EBHI) Programs including, but not limited to Parkinson’s Program and LiveStrong at the Y, provide support and guidance to program participants, and maintain fidelity to the curriculum.

• →Deliver class to program participants in effective, meaningful, and compelling ways.
• →Encourage group participation and interaction through the use of open-ended questions and other facilitation skills.
• →Cultivate participant commitment and support retention of participants.
• →Create a safe, judgment-free, and encouraging environment that is friendly and non-competitive for participants.
• →Foster relationships with and between participants.
• →Make learning a shared responsibility for the group.
• →Support and encourage participant goal-setting at each session.
• →Travel to community locations for program delivery.
• →Prepare for each class (e.g. LiveStrong: review session content, develop facilitation outline, review notes, conduct participant reminder call/send participant reminder email).
• →Be accessible to participants before and after sessions to answer questions and provide follow-up.
• →Follow-up with participants outside of class as needed. (LiveStrong only)
• →Adhere to the YMCA’s HIPAA policies and procedures and ensure participants’ protected health information is secure.
• →Participate in quality assurance opportunities to support fidelity to the curriculum and to meet performance standards.
• →Arrive for class on time and dressed appropriately.
• →Participate in all required LiveStrong or Parkinson’s Coach team discussions (meetings, emails, or conference calls) and professional development opportunities, offering ideas and tools for facilitation to other team members and remaining engaged at all times.
• →Connect with Program Coordinator on a regular basis to update on program status and progress and as per any additional expectations outlined.

• Commitment to and support of the Y’s mission and more specifically, the vision and goals of the Y’s focus on health seekers
• Strong communication, organization, and relationship-building skills
• Ability to build community within a group
• Good attention to detail
• Empathy for health seekers
• Must be flexible to work with people from different backgrounds and walks of life and in a wide variety of settings
• Comfortable with data and possess strong computer skills.
• Cultural competency and understanding of behavior change
• Familiarity and proficiency with Listen First or motivational interviewing highly encouraged.

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.  We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.