Multi-Line Claim Representative I

• Active adjuster license required for jurisdictions handled (LA, MS, AL, GA, TX, FL)• Minimum of 3 years of liability claim handling or insurance-related experience, including auto property damage claims handled in-house for an insurance company• Strong written and verbal communication skills• Proven organizational skills with the ability to prioritize and manage multiple files• Ability to work independently with minimal direct supervision• Attention to confidentiality and discretion• Reliable, predictable attendance during assigned client service hours• Proficiency with Microsoft Office applications• Bilingual (Spanish) proficiency required

• Prior experience working in a Third Party Administrator (TPA) environment• Experience handling claims for trucking or municipal clients

• Hybrid work arrangement: 2 days onsite per week in the Metairie office, 3 days remote• Hybrid eligibility begins day one• No travel required• Exposure to multiple accounts across trucking and municipal industries• No litigation exposure

• 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)• Career growth: Internal training and advancement opportunities• Culture: A supportive, team-based work environment

At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:

• Quality claim handling – thorough investigations, strong documentation, well-supported decisions• Compliance & audit performance – adherence to jurisdictional and client standards• Timeliness & accuracy – purposeful file movement and dependable execution• Client partnership – proactive communication and strong follow-through• Professional judgment – owning outcomes and solving problems with integrity• Cultural alignment – believing every claim represents a real person and acting accordingly

This is where we shine, and we hire adjusters who want to shine with us.

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

• Lead with transparency We build trust by being open and listening intently in every interaction.
• Perform with integrity We choose the right path, even when it is hard.Chase excellence We set the bar high and measure our success. What gets measured gets done.
• Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
• Win together Our greatest victories come when our clients succeed.

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.