Workers' Compensation Claims Adjuster (Hybrid - Phoenix, AZ)

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OtherClaims Adjuster

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Quick Summary

Overview

Overview Workers' Compensation Claim Consultant Location: Phoenex, AZSchedule: Flexible schedule; hybrid work arrangement with one day per week in the office.

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OtherClaims Adjuster

What We Offer

~1 min read

The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.

Responsibilities

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→Five or more years of Workers’ Compensation claims experience.

→Current Arizona Adjuster Authorization (ICA AZ Adjuster Authorization).

→Arizona claims handling experience.

→Ability to effectively manage priorities and maintain strong organizational practices.

→Strong written and verbal communication skills.

→Ability to work in a hybrid environment, including onsite training and periodic in-office attendance.

Requirements

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Experience handling municipal or public-sector accounts.
Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.

4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
Career growth: Internal training and advancement opportunities
Culture: A supportive, team-based work environment

At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:

Quality claim handling – thorough investigations, strong documentation, well-supported decisions
Compliance & audit performance – adherence to jurisdictional and client standards
Timeliness & accuracy – purposeful file movement and dependable execution
Client partnership – proactive communication and strong follow-through
Professional judgment – owning outcomes and solving problems with integrity
Cultural alignment – believing every claim represents a real person and acting accordingly

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

Lead with transparency We build trust by being open and listening intently in every interaction.
Perform with integrity We choose the right path, even when it is hard.
Chase excellence We set the bar high and measure our success. What gets measured gets done.
Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
Win together Our greatest victories come when our clients succeed.

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