Reporting & Data Call Analyst - Hybrid

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster, please visit our website: www.cfins.com.

Since 2000, Crum & Forster’s Accident & Health division (A&H) has offered a diverse portfolio of specialty insurance and reinsurance products nationwide. We place a strong focus on product development and creative distribution methods, along with excellent client service and support.

In addition to our robust domestic portfolio, which spans both special risk and medical solutions, A&H works on an international basis through various partnerships. Our global capabilities provide our partners with even broader flexibility in underwriting solutions. Gross premium written in 2025 surpassed $2.4B.

The qualities and capabilities of Crum & Forster Accident & Health demonstrate our philosophy of building meaningful, long-term partnerships and our dedication to providing alternative strategies in an ever-changing insurance market.

The Reporting department of the Crum & Forster Accident & Health segment is looking for a multi-talented individual to join the Reporting team. This position will interact internally with Underwriting, Actuarial, Claims, Compliance, IT, Regulatory, and externally with the divisions business partners. This position will be focused on supporting the Companies’ automation initiatives and processing information received from partners. 

What you will do for C&F:

• Analyze reconcile, and triage data received from select partners to permitted parameters to allow for effective robotic process automation daily
• Compile data and analyze for submission to States to satisfy regulatory reporting requirements
• Lead the annual MCAS (Market Conduct Annual Statement) process in compiling internal & external data for timely submission to the NAIC
• Decompose high-level business and user requirements into functional requirements, specified in an appropriate level of detail and forms suitable for use by those who must base their work on the requirements
• Perform requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards
• Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly
• Reduce or eliminate process redundancies and inefficiencies
• Perform special projects and assignments under the direction of senior personnel
• Other duties as assigned

What you will bring to C&F:

• Ability to clearly present information through the spoken or written word; read and interpret complex information with moderate supervision
• Ability to establish a good rapport with all customers and business partners
• Demonstrated concern for a high-level of service delivery and a strong focus on customer satisfaction
• Capability to analyze relevant aspects of a situation before reaching a conclusion
• Strong focus on accuracy when completing all projects
• Provide a sustained effort and dedication to getting the job done well, while working continuously to produce superior work regardless of obstacles or setbacks
• Displays personal concern, interest, pride and accountability in all areas of responsibility
• Ability to effectively handle multiple tasks in a fast-paced environment
• Ability to work both independently and in a team environment
• Strong organization and time management skills with exceptional attention to detail

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know

 For California Residents Only:  Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/  for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws.  Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $48,500.00 to a maximum of $71,200.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

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