Administrator

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Quick Summary

Key Responsibilities

As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and Change Grow Live Staff are dealt with promptly and courteously,

Requirements Summary

This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately,

Technical Tools

OtherAdministrator

About the Role

~1 min read

As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and Change Grow Live Staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
To ensure effective processing of correspondence/ data entry as required.
To collate, monitor and report data/information & statistics as required.
To ensure that admin, record-keeping, and communication within the project are maintained.
Work flexibly across operational sites as required.

Knowledge of general office procedures.
IT literacy including proficiency in word processing, excel spreadsheets and data entry.
Good interpersonal skills and a willingness to work flexibly as part of a team.
The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
Solid numeric skills.
Good organisational skills

What We Offer

~2 min read

✓Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.

✓We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.

✓Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.

✓Start with 25 days of annual leave plus bank holidays(pro rata), increasing to the maximum 30 days over five years of service.

✓Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day.

✓Where possible, we’re open to discussing working patterns that help you maintain a healthy work–life balance.

✓Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.

CGL SPOT (20) (£26,091.00 - £26,091.00)

N/A - Outside London Weighting Area

17/6/2026

7/6/2026

James Carter | james.carter@cgl.org.uk | 07747355008

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.