Data Admin and Analyst Team Leader - Maternity leave cover

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives.

 

Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each service user as an individual and working with them to find the right treatment, support and care options.  

 

We have a new and exciting opportunity for a Team Leader to join the Newham Rise team. As part of our multi-disciplinary team, you will work flexibly and creatively to manage the data admin team in Newham. 

 

You will ensure that service users have a safe space to access support and treatment, in a way that best meets their needs.  You will also be responsible for managing a team of people in varied roles, including but not limited to:

 

• Clinical Administrators
• Data Administrators
• Receptionists
• Data Analysts

 

You will be responsible for ensuring data collected at the service is of a high quality and work with the wider leadership to drive performance and continuous improvement. You will oversee submissions to NDTMS, regulators, commissioners and external partners.

 

• →Line management of a team of administrative staff which includes supervision, appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles.
• →To provide advice, information and reports clearly and concisely via the most appropriate channel (e.g. verbally, in writing, telephone, e-mail etc. whilst being sensitive to the needs of the audience e.g. service user, professional).
• →Produce and provide accurate data reporting in line with home office, OHID, commissioner requirements.
• →Share information sensitively within the terms of information sharing protocols with a range of agencies when necessary, in line with Change Grow Live policies and contractual requirements.
• →To be the main port of call for all data relating matters as well as undertake regular and ad hoc requests from Regional Director’s, Service Manager and Commissioning Data.
• →Contribute to the management of an effective appointments system and all elements of office administration, e.g. photocopying, filing, minute taking.
• →To promote the benefits of stopping smoking and the stop smoking services through a variety of mechanisms.
• →Maintain strong governance and monitoring systems, ensuring a consistent, high quality service and ensure professional standards are met and best practice is implemented.
• →To deliver training (as required) to staff and volunteers to ensure administrative requirements and data recording within the service are maintained.
• →Provide additional administration support to ensure the smooth running of Operations across the service when needed.

• Experience of line management, ability to lead, inspire and develop a team
• Experience of carrying out statistical analysis of data/information
• IT literacy and experience of using data management systems including proficiency in word processing, data entry, maintaining databases and familiarity with Outlook, Word and Excel
• Experience of managing office and administration functions
• A professional, empathetic and non-judgmental attitude towards service users
• Knowledge and experience of delivering services which evidence high performance and quality standards
• The willingness to keep up-to-date will local and national trends and undertake own training and development as required
• Understanding of the harmful effects associated with smoking
• A clear understanding of data protection, information sharing and confidentiality issues
• Excellent minute taking skills
• Experience of chair team meetings
• Knowledge of Health and Safety requirements and procedures
• Experience of the effective use of leading on supervision

  

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. 

CGL points 31 to 33 (£36,101.10 - £38,114.53)

Inner London Weighting (£4,236.47)

16/8/2026

Dan Page | dan.page@cgl.org.uk

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.