Recruiting Operations Manager

FWI is seeking a Recruiting Operations Specialist to own the systems, processes, and vendor relationships that power our talent acquisition function. This is not a traditional recruiting role, it's an operations role for someone who understands how recruiting works and wants to make it work better. You will be responsible for managing our recruiting platforms, controlling costs, documenting and improving processes, and ensuring our recruiting team operates against a consistent, measurable standard. You'll report directly to the Director of Operations and work closely with our recruiting team, iCIMS specialist, and business development function. This role has a clear growth path for the right individual. 

FWI is expanding rapidly and has been recognized as a 2024 and 2025 Top Workplace by the Washington Post, offering excellent growth opportunities in a collaborative environment.

• →Own day-to-day administration and optimization of FWI's recruiting platforms, including iCIMS, Indeed, LinkedIn, and ClearanceJobs
• →Manage vendor relationships, contracts, and account performance across all job boards and recruiting tools
• →Serve as the primary point of contact for platform vendors and troubleshoot issues as they arise
• →Coordinate with the iCIMS specialist to align system configuration with operational needs

• Document, improve, and enforce recruiting workflows and standard operating procedures
• Identify and close process gaps, with particular focus on handoffs between business development, recruiting, and onboarding
• Ensure job postings are accurate, optimized, and consistently maintained across all platforms
• Support compliance with recruiting standards relevant to federal government contracting

• Track and report recruiting costs, including cost-per-hire, source effectiveness, and platform ROI
• Develop and maintain recruiting dashboards and reporting for leadership
• Identify opportunities to reduce recruiting spend without sacrificing pipeline quality
• Manage job board credits and advertising budgets strategically

• Manage and direct the FWI recruiting team 
• Partner with recruiters to resolve day-to-day operational bottlenecks
• Support sourcing strategy for cleared and specialized roles, leveraging ClearanceJobs and other relevant platforms
• Assist with onboarding system integrations and tools as needed

Required: 

• 3–5 years of experience in recruiting operations, talent acquisition operations
• Hands-on experience with ATS platforms; iCIMS experience strongly preferred
• Demonstrated experience managing job board accounts and vendor relationships (Indeed, LinkedIn, or similar)
• Strong process orientation — able to document, improve, and hold others accountable to workflows
• Data-driven mindset with experience tracking recruiting metrics and costs
• Ability to work independently and manage priorities in a remote environment
• Strong written and verbal communication skills

Desired: 

• Experience supporting federal government contracting or cleared-role recruiting
• Familiarity with ClearanceJobs platform
• Experience with HRIS or onboarding system integrations
• Background in ATS administration, including configuration and reporting

70-80K