Call Center Representative

Frank Gay Services, Orlando, FL is calling, and so should you!

We’re inviting motivated individuals to help us shape the foundation of something big!

This is your chance to do more than just take calls.

As a Call Center Representative, you’ll be on the front lines of customer interaction refllects our core values: Service, Integrity, and Excellence.

Your responsibilities will include:

• Answering inbound calls from new and existing customers
• Scheduling service appointments accurately and efficiently
• Demonstrating empathy and professionalism with every interaction
• Educating customers on our services, including membership plans
• Making outbound calls to support appointment setting and customer follow-up
• Meeting performance goals around call quality, bookings, and customer satisfaction

We’ll provide thorough training and coaching to ensure you feel confident and supported from day one.

• A clear, confident communicator who thrives in a fast-paced environment
• Passionate about providing great customer service
• Motivated to grow with a company that promotes from within