Vice President of Revenue Cycle

• →Develop and execute the long-term vision, strategy, and operational roadmap for Revenue Cycle Operations, pioneering innovation while leading change management among constituents and stakeholders.  
• →Establish enterprise goals, KPIs, and performance standards aligned with MB2 financial objectives. 
• →Partner with executive leadership to improve collections, reduce write-offs, accelerate cash conversion, and maximize practice profitability. 
• →Support acquisitions, Denovos, specialty expansion, integrations, and practice transitions. 
• →Serve as business owner for revenue cycle, insurance operations, and patient collection vendors in partnership with Operations for the MB2 Enterprise.  

• Provide executive oversight of the complete revenue cycle, including: verification, eligibility, pre-authorizations, and treatment estimate accuracy
• Claims management, payment posting, insurance follow-up, denial prevention, and appeals
• Patient billing and collections, credit balances, refunds, revenue integrity, and coding compliance efficiency and results.
• Develop scalable workflows, policies, and procedures that drive consistency and operational excellence across supported practices.

• Own enterprise revenue cycle metrics, reporting, forecasting, and dashboards. 
• Monitor collections, net collection rate, accounts receivable aging, denial rates, underpayments, patient collections, productivity, and related indicators. 
• Use data to identify trends, operational gaps, payer opportunities, and process improvements. 
• Deliver actionable recommendations to executive leadership, Finance, and Operations. '

• Partner closely with Payer Strategy and Credentialing teams to optimize reimbursement outcomes and network participation. 
• Identify reimbursement trends, contract opportunities, and payer-specific challenges affecting practice performance. 
• Lead initiatives that improve claim acceptance rates, reduce denial volume, and strengthen payer relationships. 
• Ensure operational alignment between credentialing activities and revenue cycle performance.  

• Evaluate, implement, and optimize revenue cycle systems, automation tools, analytics platforms, and AI-enabled solutions. 
• Improve workflow efficiency, accuracy, data integrity, and labor expense management across revenue cycle operations.

• Recruit, develop, mentor, and retain high-performing revenue cycle leaders and team members. 
• Build a culture of accountability, service excellence, continuous improvement, and professional development. 
• Set clear expectations, support succession planning, and partner with Operations to educate practice teams on revenue cycle best practices.

• Ensure compliance with applicable federal and state regulations, payer requirements, privacy standards, and company policies. 
• Maintain robust internal controls, auditing practices, and documentation standards. 
• Monitor industry changes and implement operational adjustments as needed. 
• Lead revenue cycle risk assessment and mitigation efforts.

The successful candidate will demonstrate:

• Strategic thinking, executive presence, and sound judgment 
• Ability to manage several sectors of the Revenue Cycle Department, while providing analytics, recommendations, and escalation to all MB2 offices.  
• Financial acumen and data-driven decision-making 
• Change leadership, operational discipline, and process improvement mindset 
• Cross-functional collaboration and relationship building
• Servant leadership, team development, accountability, and commitment to service excellence

• Bachelor’s degree in finance, Business Administration, Healthcare Administration, Accounting, or related field and/or 10+ years of progressive leadership experience in healthcare or dental revenue cycle management. 
• Experience leading multi-site revenue cycle operations within a Dental Service Organization (DSO), healthcare services organization, 3rd-party revenue cycle management company, or other large-scale healthcare environment. 
• Demonstrated success improving collections, reducing AR aging, increasing reimbursement performance, and scaling operational processes. 
• Deep knowledge of dental insurance claims management, reimbursement methodologies, patient collections, and revenue integrity. 
• Advanced proficiency with analytics, KPI reporting, and performance management.

• Experience supporting rapid-growth organizations, mergers and acquisitions, or integration activities. 
• Experience implementing revenue cycle technology, automation platforms, and AI-enabled solutions. 
• Knowledge of dental practice management platforms and enterprise financial systems.  

The Vice President of Revenue Cycle Operations will be measured on: 

• Net collection rate improvement 
• Reduction in AR aging, both patient and insurance
• Denial rate reduction 
• Cash collections performance 
• Revenue cycle productivity and efficiency metrics 
• Practice satisfaction and support 
• Successful integration of acquired practices 
• Achievement of enterprise financial objectives
• Team engagement, retention, and development
• Efficiency, scalability, and improvement  

MB2 Dental Solutions, LLC is an equal opportunity employer.

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