SMS Service Manager

• →Responsible for all safety requirements of the Steel Mill Service force
• →Managing shop operations, including overseeing the functions of the SMS group (safety, performance management, equipment maintenance, parts, material inventory and payroll).
• →Drives Operational Excellence
• →Identifying and implementing key metrics outlined by the business unit
• →Financial performance of Field Operations including Steel Mill Service cost control
• →Provide monthly reporting on Field Operations
• →Developing close working relationship with entire customer base and MINTEQ departments, and fully understanding their requirements
• →Provide staffing for projects and material trials
• →Works closely with HR on company policies and union contracts
• →Other duties, as assigned

The requirements listed in the sections that follow are representative of the knowledge, skills and/or abilities required to perform the duties of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (primary duties) of the job.

Knowledge, Skills, & Abilities: Minimum of five years’ experience in refractory sales or industrial manufacturing (preferably steelmaking). Prior experience supervising a work group. Significant knowledge and experience in sales and marketing, customer service, and business acumen. Good leadership, management, interpersonal and communication skills. Strong organizational and problem-solving skills, English speaking, Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Selling to Customer Needs, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Professionalism.

Education: A Bachelor’s degree in Marketing, Business, Engineering or related field.

Working Conditions: Must be able to withstand the physical pressures of standing, walking, climbing steps, sitting, extremes of hot and cold, as well as being in a dusty, dirty industrial environment. Must be able to gather organize, and analyze data, draw conclusions, and handle stress. Must wear safety equipment where required.

Travel is a requirement of the position.  Must possess a valid driver's license. 

Safety Equipment: Must wear all required safety gear.

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