Senior Solutions Expert

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

• To contribute and participate in IT studies.
• To provide end to end support for implementation of the solution
• Review and delivery of technical documents and system design – operational procedures, logical data model, functional and technical architecture for multiple tools and technologies.
• Suggest and implement technical solutions for the requirements transversally.
• Develop/maintain/review code
• Analyse quality of service and suggest improvements
• Provide technical support during UAT and go live
• Use defect tracking system and follow resolution of defects
• Level 3 support to production issues for assigned applications within defined SLA

Follow Agile/SAFE processes

Support regression and integration testing

Coach team members on technical and business knowledge of application(s)

• To contribute and participate in IT studies.
• To provide end to end support for implementation of the solution
• Review and delivery of technical documents and system design – operational procedures, logical data model, functional and technical architecture for multiple tools and technologies.
• Suggest and implement technical solutions for the requirements transversally.
• Develop/maintain/review code
• Analyse quality of service and suggest improvements
• Provide technical support during UAT and go live
• Use defect tracking system and follow resolution of defects
• Level 3 support to production issues for assigned applications within defined SLA

Follow Agile/SAFE processes

Support regression and integration testing

Coach team members on technical and business knowledge of application(s)

• To contribute and participate in IT studies.
• To provide end to end support for implementation of the solution
• Review and delivery of technical documents and system design – operational procedures, logical data model, functional and technical architecture for multiple tools and technologies.
• Suggest and implement technical solutions for the requirements transversally.
• Develop/maintain/review code
• Analyse quality of service and suggest improvements
• Provide technical support during UAT and go live
• Use defect tracking system and follow resolution of defects
• Level 3 support to production issues for assigned applications within defined SLA

Follow Agile/SAFE processes

Support regression and integration testing

Coach team members on technical and business knowledge of application(s)

• To contribute and participate in IT studies.
• To provide end to end support for implementation of the solution
• Review and delivery of technical documents and system design – operational procedures, logical data model, functional and technical architecture for multiple tools and technologies.
• Suggest and implement technical solutions for the requirements transversally.
• Develop/maintain/review code
• Analyse quality of service and suggest improvements
• Provide technical support during UAT and go live
• Use defect tracking system and follow resolution of defects
• Level 3 support to production issues for assigned applications within defined SLA

Follow Agile/SAFE processes

Support regression and integration testing

Coach team members on technical and business knowledge of application(s)

 

 

Minimum 5/6+ years Marketing Domain IT Professional with Adobe Marketo Engage AD0-E559 Adobe Marketo Engage Business Practitioner Expert certification.

• Subject matter expert in Marketo technology and apply it to business processes for optimum use of the solution,   Develop, deploy, optimize a range of landing pages and email campaigns with Strong Marketing Domain experience like DMP, Content, management, Sales enablement.
• Strong experience in building campaigns with Marketo Automation tools, Knowledge of Marketo core concepts, Experience building programs, emails, workflows, and other integral marketing automation functions.
• Understanding of different types of reporting in Marketo, HTML/CSS/JS knowledge and web editing experience, use of all Email Marketing concepts and best practices, Hands-on Experience with programming and scripting languages, web services, relational database.
• Strong understanding and handson Expirience in Integration with other application like Salesforce cloud,legacy tools and other buy in solution through API, automated or manual mode, FTP etc.
• Experience on security like SSO, GDPR, etc.
• Knowledge of Devopps , Agile and other release models etc.
• Collaboration with Technical /functional team involving senior developers, cross teams, vendors/product resources.
• Prepare impact analysis documents, recommendations, executive briefings
• Organize and chair workshops with business users to refine requirements with quick POC’s and propose/validate system implementation approaches
• Identify dependencies on external systems and manage them across other IT departments
• Produce key deliverables throughout the lifecycle of the project, for IT use as well as for business owners, such as solution proposals, user acceptance test plans, dependency matrices.
• Support Delivery Manager is various assigned tasks and end- to end ownership of assigned tasks.
• Strong communication and convincing skills for Business acumen

You bring passion, energy, taste for exploration and adaptability. You seek the opportunity to expand your knowledge and develop new skills.

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.