Veterinary Receptionist - Athens, GA

• Busy three-doctor practice where every team member plays an important role
• Supportive, professional, and team-oriented veterinary environment
• Meaningful daily interaction with pets and the people who love them
• Opportunities to strengthen your veterinary customer service and communication skills
• Professional development and continuing education support
• Quarterly team rewards and recognition
• A hospital culture centered on exceptional patient care and positive client experiences

• Provide professional, compassionate service to clients and their pets
• Answer incoming calls and respond to client questions and inquiries
• Schedule and manage veterinary appointments accurately and efficiently
• Welcome clients and patients and provide a positive front-desk experience
• Check patients in and out while maintaining accurate client and patient information
• Process payments and assist with client accounts
• Communicate effectively with veterinarians, veterinary technicians, and other team members
• Help coordinate communication between the front desk and medical team
• Maintain a clean, organized, and professional reception area
• Assist with daily front-office operations and administrative duties as needed
• Protect client confidentiality and handle sensitive information appropriately
• Maintain professionalism, accuracy, and compassion even during busy or challenging situations

• Previous animal-care or veterinary experience is required
• Previous veterinary reception or customer service experience is strongly preferred
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Professional, courteous, and compassionate demeanor
• Ability to remain calm, organized, and effective in a busy veterinary environment
• Reliable attendance and a strong commitment to your team
• Comfort working around dogs, cats, and other companion animals
• Strong attention to detail and accuracy
• Ability to communicate clearly with clients and veterinary professionals
• Commitment to providing an excellent client experience from beginning to end

• A role where your communication skills directly improve the client experience
• Daily opportunities to help pet owners feel supported and cared for
• A collaborative relationship with veterinarians, technicians, and fellow client service professionals
• Professional development opportunities to help you keep growing
• Pet-care discounts that make caring for your own animals easier
• A team that recognizes how important the front desk is to a successful veterinary hospital

At Good Hands Veterinary Hospital, our clients and patients are at the center of everything we do. We’re looking for someone who takes pride in providing exceptional customer service, enjoys working as part of a team, and genuinely loves being around animals.

If you have veterinary or animal-care experience and are ready to bring your professionalism, compassion, and communication skills to a busy, team-oriented practice, apply today. We’d love to hear from you!

Diversity, equity, inclusion, and belonging are core values at Good Hands Veterinary Hospital and Vetcor. We are committed to building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our workplace by bringing different perspectives and experiences, and we are committed to creating a culture where employees can be their authentic selves, feel a true sense of belonging, and are empowered to reach their highest potential.