Veterinary Receptionist - Visalia, Ca

• No nights or holiday hours
• Consistent scheduling that supports work-life balance
• Supportive, team-oriented environment
• A welcoming atmosphere where positivity and collaboration matter
• Opportunities for mentorship and professional growth
• A team that values your contributions and celebrates shared successes

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and efficiently manage a multi-doctor calendar
• Check patients in and out while maintaining accurate client and patient information
• Collect payments and process invoices
• Keep the front desk and lobby clean, organized, professional, and welcoming
• Collaborate with the medical team to coordinate patient care and appointment timing
• Work comfortably around cats and dogs of all sizes
• Help create a smooth, positive experience for clients and their pets throughout each visit

• Strong customer service skills with a focus on building long-term client relationships
• A warm, confident communication style and passion for helping pets and their people
• Excellent multitasking skills and the ability to remain calm in a fast-paced environment
• A positive, team-oriented approach
• Strong attention to detail and reliability
• Ability to help maintain a clean and professional front desk and lobby
• Willingness to learn, grow, and contribute to a supportive team culture
• Bilingual skills preferred
• Familiarity with veterinary terminology and hospital workflows preferred
• Experience with veterinary practice management software preferred; Avimark experience is a plus

At Caldwell Pet Hospital, you’ll have the opportunity to make a difference every day. You’ll be the friendly face that helps put pet owners at ease, supports a smooth experience for patients, and keeps the day moving.

Along the way, you’ll build valuable skills, develop professionally, and work alongside a supportive team that recognizes your contributions and celebrates success together.

If you’re ready to bring your customer service skills to a veterinary hospital that values compassion, teamwork, communication, and quality care, we’d love to hear from you.

Join Caldwell Pet Hospital during an exciting time of growth and help us create an exceptional experience for every pet and person who walks through our doors.

Diversity, equity, inclusion, and belonging are core values at Caldwell Pet Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.