Tasting Room Supervisor South Coast Winery Resort & Spa

South Coast Winery Resort & Spa is seeking an experience Tasting Room Supervisor.  The ideal candidate will have previous supervisory experience in a retail environment, have a knowledge of wine and a proven record in exceptional customer service.

Some essential duties include:

·         Assist in promoting the sale of wine and non-wine products sold in the tasting room.

·         Utilizes cash register and POS system to transact sales and maintain tasting room wine inventories; reconciles daily sales and posts transaction.

·         Ensures tasting room and inventory areas are clean, neat and stocked at all times.

·         Describes wines, wine making techniques and winery history; answers visitor’s questions about wines.

·         Acquires and maintains thorough knowledge of winery and its wines.

·         Assigns duties and monitors quality of work.

·         Provides day to day guidance and oversight of subordinates; actively works to promote and recognize performance.

·         Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.

·         Assist with the cleanliness and maintenance of the bar area. Racking glasses and cleaning during downtime.

·         Prepare designated bar for daily wine tasting and conduct tasting with guests guiding them on their selections and teaching them about the varietals and styles of wine.

·         Alerts department head when wine inventory needs are running low.

·         Provide assistance with inventory as needed.

·         Attend departmental meetings as required

·         Ability to work a flexible schedule including a majority of weekend shifts.