Global Revenue Operations Manager

Caspeco is entering its next growth phase, where consistent, reliable, and comparable revenue data across countries is critical to performance management, investment decisions, and long-term value creation.

As our Global Revenue Operations Manager, you will play a key role in making this happen. You will drive the development of a unified, data-driven and scalable commercial operating model across all markets, while ensuring strong execution, follow-up, and reporting across our international sales organization.

You will own global sales processes, CRM governance, pipeline management, and KPI frameworks - ensuring higher quality, speed, and transparency in how we operate.

You will work closely with sales leads across Caspeco to drive commercial performance and report structurally to the Group CFO, strengthening data governance, forecasting maturity, and cross-functional alignment.

This role also aims to reduce administrative burden on regional teams, requiring close collaboration with the CRO Nordics, Country Managers, and Sales Directors in Sweden, France, and BENELUX on a weekly basis.

What you’ll be doing

1. Driving global sales operations

• Own and evolve global sales policies, quota frameworks, and incentive governance

• Define and enforce standardized sales processes across all markets

• Establish and manage global operating rhythms (weekly, monthly, quarterly)

• Ensure alignment and consistency across regions

2. Owning and developing our CRM (HubSpot)

• Take end-to-end ownership of CRM architecture, data model, pipelines, and automations

• Drive the development of HubSpot as Caspeco’s global commercial “system of record”

• Oversee integrations between CRM, finance systems, and other platforms

• Improve automation, reporting accuracy, and data quality

• Drive adoption and compliance across regional teams

3. Strengthening pipeline and forecasting

• Maintain unified stage definitions, KPI standards, and conversion logic

• Lead forecasting together with the CFO, CRO, Country Managers, and Sales leaders

• Ensure strong pipeline hygiene, data completeness, and proactive risk identification

• Provide insights to support resource allocation and performance management

4. Turning data into insights

• Build and maintain dashboards for leadership and regional teams

• Deliver insights to support strategic planning, budgeting, and decision-making

• Conduct funnel analyses and recommend improvements

• Act as an internal expert on revenue data and analytics

5. Improving how we work

• Define and document global sales processes, handoffs, and standards

• Identify bottlenecks, propose improvements, and lead implementation initiatives

• Collaborate with Product, Finance, Marketing, and Operations

6. Enabling our sales teams

• Provide training on CRM, sales processes, tools, and best practices

• Develop documentation and onboarding materials

• Support new sales hires and leaders during onboarding

Key activities

• Continuously monitor pipeline performance, CRM data, and quality metrics

• Lead monthly forecasting sessions with CFO, CEO, and sales leadership

• Create and maintain OKRs and performance reporting

• Continuously improve CRM workflows and automations

• Drive cross-functional RevOps initiatives

Who you are

Required experience & competencies

• 5+ years of experience in Revenue Operations or Sales Operations, preferably in an international environment

• Strong expertise in HubSpot (mandatory)

• Solid analytical skills with experience in reporting and forecasting

• Experience from SaaS or subscription-based business models is highly advantageous

• Understanding of system integrations, data flows, and platform dependencies

Personal attributes

• Highly driven, structured, and self-managing

• Strong communicator in English, comfortable collaborating across cultures

• Pragmatic and data-driven problem solver

• Comfortable combining strategic thinking with hands-on execution

• Ability to bring structure to a fast-moving, international environment