Patient Service Representative - Centralus Eye Care

United States·Ithacamid

OtherPatient Service Representative

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Quick Summary

Key Responsibilities

Coordinate with outpatient clinics to schedule follow-up appointments, and in-office procedures Collaborate with outpatient and inpatient services to verify patient demographics, procedural ordering,

Requirements Summary

In writing an ADA compliant job description,

Technical Tools

OtherPatient Service Representative

Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive benefits programs, and opportunities to explore and build a career in healthcare through our professional development programs.

The Centralus Health Eye Care Patient Services Representative serves as a key member of a multidisciplinary team dedicated to providing ophthalmic services. Successful candidates will be results-driven, organized, and collaborative individuals with a dedication to quality customer service.

Responsibilities

~1 min read

→Coordinate with outpatient clinics to schedule follow-up appointments, and in-office procedures
→Collaborate with outpatient and inpatient services to verify patient demographics, procedural ordering, and procedural authorization.
→Reconcile provider and schedules with procedural unit schedules and verify appropriate block utilization
→Creates and organizes all aspects of patient charts, and maintains adequate levels of office supplies.
→Manage the operations of the front desk of the department, and provide a welcoming, forward-facing demeanor for all incoming outpatients and provider requests.

Requirements

~1 min read

Associates degree or equivalent experience
Proficient in Microsoft Office suite
Strong interpersonal skills with experience in customer service

Experience in Electronic Medical Record Systems such as Medent, and Epic.

In writing an ADA compliant job description, please work with your HRBP or TA Partner to complete a physical demands analysis using the associated ADA Compliant language guide and considering: