Solution Lead/Solution Director

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com.

Columbus, OH · Chicago, IL · Cincinnati, OH · Dallas, TX · Phoenix, AZ (Flexible/Hybrid)

We are seeking a high‑impact Solution Lead / Solution Director to shape, win, and lead complex, multi‑tower services engagements and enterprise transformation programs. This is a strategic, client‑facing role at the center of our growth—where business outcomes, technology strategy, and commercial innovation intersect.

You’ll partner closely with Account Executives, presales, and delivery leaders to originate and close large‑scale opportunities, serving as the orchestrator across professional services, managed services, and partner ecosystems.

This role is ideal for leaders from Managed Service Providers (MSPs), Global Systems Integrators (GSIs), or large‑scale services organizations who thrive in ambiguous, high‑value pursuits and bring an outcome‑driven, services‑first mindset.

At the Solution Director level, you’ll act as a trusted advisor to executive stakeholders and help scale solutioning excellence across the organization.

• →Partner early with Account Executives to identify and shape high‑value pursuits
• →Lead consultative discovery to uncover business drivers and transformation opportunities
• →Define solution visions that connect technology investments to measurable outcomes
• →Own end‑to‑end pursuit leadership from engagement through close

• Build trusted advisor relationships with CIOs, CTOs, and senior business leaders
• Lead outcome‑focused conversations beyond technology
• Deliver compelling executive‑level presentations and storytelling

• Orchestrate integrated solutions across Professional Services, Managed Services, and partners
• Ensure solutions are technically sound, operationally viable, and commercially compelling
• Align architecture, delivery models, and pricing into scalable offerings

• Lead and align architects, engineers, SMEs, partners, and delivery teams
• Drive clarity, accountability, and execution across complex pursuits
• Elevate team performance through coaching and best practices

• Shape deal strategy, pricing models, and commercial constructs (subscription, consumption, outcome‑based)
• Balance competitiveness, risk, and profitability
• Influence portfolio evolution based on client and market demand

• Lead enterprise‑scale transformation programs ($50M+)
• Translate ambiguity into structured, multi‑year engagements
• Mentor Solution Leads and presales teams
• Drive consistency and excellence in solutioning organization‑wide

• Hybrid cloud architectures and workload placement
• Modernization strategies (rehost, replatform, refactor)
• Application and integration architectures (APIs, microservices)
• Data platforms, analytics, AI, and automation

• SLAs, observability, lifecycle management, continuous optimization
• Subscription, consumption, and recurring revenue models

• AWS, Azure, or Google Cloud
• Networking or Security (e.g., Cisco)
• Sales methodologies (MEDDICC, Challenger, Value Selling)
• IT / process frameworks (ITIL, Lean, Six Sigma)