Order Processing Administrator - Gujarati/Hindi Speaking

Job Title: Order Processing Administrator - Gujarati/Hindi Speaking Location: Nairobi Our client is looking for a detail-oriented and highly organized order processing administrator to support the smooth handling of customer orders and coordination between sales, accounts, procurement, and warehouse operations. Key Duties • Process customer orders accurately and efficiently • Coordinate stock availability, deliveries, and order follow-ups • Prepare quotations, invoices, delivery documents, and reports • Liaise with customers regarding order status and updates • Coordinate with internal departments to ensure timely order fulfillment • Maintain accurate records within the ERP/CRM system • Support customer service and after-sales coordination Requirements Requirements • Diploma or Degree in Business Administration, Supply Chain, or related field • 2+ years' experience in order processing, sales administration, or customer service • Fluency in Gujarati or Hindi is required • Strong organizational and communication skills • Good computer knowledge, especially Microsoft Excel and ERP systems • Experience using Odoo ERP is an added advantage • Ability to work under pressure and manage • Multiple tasks efficiently