People Operations Coordinator (6 Month Fixed Term Contract)

We're looking for a People Operations Coordinator (6 month Fixed Term Contract) to help deliver an exceptional employee experience across the entire team member lifecycle. As a key member of the People Team, you'll serve as a primary point of contact for employee support, manage People Operations processes, and help build scalable systems, documentation, and workflows that enable our global workforce to do their best work.

• Serve as the first point of contact for employee and manager People Team inquiries, providing timely, high-quality support.

• Manage and resolve helpdesk requests, escalating complex issues as needed.

• Execute employee lifecycle processes including onboarding, offboarding, job changes, and HR administration.

• Maintain accurate employee data and documentation across People systems.

• Create and maintain knowledge base content, process documentation, and standard operating procedures.

• Support compliance, records management, audits, and policy administration activities.

• Identify opportunities to improve processes through automation, AI, and operational best practices.

• Partner with cross-functional teams to continuously improve the employee experience.

• 2–4 years of experience in People Operations, HR, Employee Services, Recruiting Operations, or a related field.

• Experience supporting employees or candidates in a customer-facing support environment.

• Experience working with HR systems and workplace tools such as Workday, Ashby, Jira, Confluence, Google Workspace, or similar platforms.

• Strong attention to detail and experience managing employee data and documentation with accuracy.

• Ability to prioritize and manage multiple requests in a fast-paced environment.

• Experience supporting onboarding, offboarding, and other employee lifecycle processes.

• Experience working within a helpdesk, ticketing, or shared-services model.

• Familiarity with HR compliance, records management, and audit support.

• Experience creating documentation, SOPs, and knowledge-base content.

• Interest in using AI, automation, and technology to improve operational efficiency.

• Experience supporting globally distributed teams.

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST).

We carefully review all applications and aim to provide a response to every candidate within two weeks after the job posting closes. The closing date is listed on the job advert, so we encourage you to take the time to thoughtfully prepare your application. We want to fully consider your experience and skills, and you will hear from us regarding the status of your application shortly after the closing date.

Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form.

Information collected and processed as part of your Chainlink Labs Careers profile, and any job applications you choose to submit, is subject to our Recruiting Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required.