Banquet Lead/Captain

Banquet Lead/Captain | Useless Bay Golf and Country Club   Fast Paced. Dish deliverer. Bring beautiful spaces to life and watch your attention to detail delight guests. You are responsible for creating unmatched experiences by taking orders and serving food and beverages at the correct temperature while ensuring attractive and consistent presentation. You are vital to creating a successful dining experience for each guest.   Let’s start off with the most important part - what’s in it for you: The Perks *Eligibility of perks is dependent upon job status Hourly Pay Range: $26.00 to $28.00 DOE Access to Club Amenities Complimentary Golf Privileges Complimentary Shift Meal (if working five or more hours in a shift) Tip/Tip Pooling Eligible Get Paid Daily (Make any day payday) Paid Time off & Holiday Pay (Because Balance Matters) Benefits - Medical, Dental, Vision, Disability, 401K HSA/FSA Plans -with employer contribution Values Based Culture (#OMGLIFE) Culture Add (Creating Space for Fresh Perspectives) Referral Bonus (Get Paid to Recruit) Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!) Employee Assistance Program “Columbia Cares” Volunteer Opportunities Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion) Task Force Work Opportunities (Grow your career in idyllic locations across the globe) Online Learning Platform to Help You Grow! Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)   Our Commitment to you: “People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success. Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet. What Success Looks Like: Your Impact Leads all banquet events set up, execution, and service for all events at the club Supervises team members assigned to events, providing coaching, direction aligned to club standards and event expectations Maintains standards for food and beverage quality, presentation, handling, sanitation, and safety Performs as a server or bartender during events Acts as primary point of contact for event host, interpreting needs and preferences to inform service and culinary team Communicates directly with the culinary team during service to convey timing expectations as (golf) event needs may shift Coordinates the timing of each course to correspond with the dining pace of the guests Partners with Chefs and F&B Manager to define vessels for event items, order of service, and presentation Conducts a briefing or “line-up” with team members at the beginning of each shift to convey event and menu details and timing Works to resolve guest issues and concerns as necessary   What You Bring: At least two years of experience in a high-volume, high-quality banquet or events service operation Previous food & beverage supervisory experience Basic computer literacy in the Point of Sale system and the sales and catering computer application Current State Food Handling and Liquor Serving License(s) Refined customer / guest service skills and experience Strong written and verbal communication skills Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.