Chowbus2d ago

New

$60,000 – $65,000/yr

Technical Associate_Mandarin Speaking

United States·Seattlemid

OtherAssociateTechnician

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Quick Summary

Overview

Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently,

Technical Tools

OtherAssociateTechnician

Collaborate with the menu team to accurately set up and configure the restaurant’s menu before installation, and assist with menu-related requests as needed post-installation.
Ensure network setup and verification are completed prior to hardware installation.
Install, configure, and provide training on Chowbus products, including hardware and networking devices such as terminals, kiosks, handhelds, printers, and other peripherals.
Standby on-site for a designated period after installation to monitor POS system performance and address any arising issues.
Using appropriate judgment, independently order of steps to take during implementation based on restaurant needs, and menu design options.
Collaborate with central operations, product, and engineering teams to drive adoption of new products, processes, and plans locally.

Bilingual proficiency in English and Mandarin required. Bilingual proficiency in Cantonese, Korean, Japanese, Vietnamese or other second languages will be considered.
Prior customer services experience or customer facing experience is required
1+ years of software operations and hardware installation experience is highly preferred
Prior startup experience preferred
Bachelor’s degree in a related field preferred

Working Conditions

Proficient in operating computers for system setup and troubleshooting.
Ability to stand, kneel, and reach overhead while installing and assembling electronic devices.
Comfortable using ladders or lifts for network cable installation.
Skilled in operating lifts for equipment setup.
Capable of lifting and carrying up to 50 lbs, including POS terminals, receipt printers, cash drawers, and network equipment.
Awareness of potential slip and trip hazards in the work environment.
Ability to operate vehicles and travel to restaurant client locations as needed.
Available for on-call assignments based on business needs.

What We Offer

~1 min read

✓A fair compensation package

✓Medical, dental, and vision insurance

✓401(k)

✓100% employer-paid Short-Term Disability (STD)

✓100% employer-paid Life Insurance and option for additional employee-paid Life Insurance

✓100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance

✓Company holidays

✓Birthday off

✓Paid Parental Leave

✓Flexible Paid Time Off (PTO)

✓Employee Assistance Program (EAP)

✓Fuel reimbursement

Location & Eligibility

Where is the job

Seattle, United States

On-site at the office

Who can apply

Listing Details

Posted: August 18, 2026
First seen: August 18, 2026
Last seen: August 20, 2026

Posting Health

Days active: 0
Repost count: 0
Trust Level: 67%
Scored at: August 18, 2026

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Chowbus

greenhouse

Chowbus is a technology company providing point-of-sale (POS) systems and restaurant management software, initially known for its Asian food delivery platform. It now focuses on empowering restaurants with technology solutions.

Employees

125

Founded

2016

Domain

chowbus.com

Jobs

View 75 jobs

View company profile

Salary

$60,000 – $65,000

per year