Assistant Manager – Distribution Center Operations

At Christy Sports, we believe Outside is Better. Founded in Colorado in 1958, we're one of the leading outdoor specialty retailers in the nation with more than 50 locations across Colorado, Utah, Washington, and Montana. We help people experience the mountain lifestyle through authentic relationships, expert knowledge, and genuine passion for what we do. From retail merchandise and rental services to year-round outdoor businesses, we're driven by innovation and an unmatched commitment to the outdoors.

• Exhibiting leadership qualities to move the business forward through the collective talents and efforts of self and others

• Assist in communicating clear goals/expectations and standards on an ongoing basis including varying levels of communication for direct reports, support teams, associates, cross-functional teams, and executive level updates

• Empowering team members to deliver results against established goals and priorities while creating an environment where everyone can do their best work

• Oversee and prioritize team workload to align with business needs and operational priorities.
• Ensure team members have the resources, tools, training, and support needed to succeed.
• Manage team performance through coaching, development, accountability, and regular performance feedback aligned with operational goals.
• Manage staffing, scheduling, and labor allocation to support business demands while maximizing productivity.
• Develop future leaders by identifying talent, providing growth opportunities, and strengthening team capability.

• Ensuring that the DC is culturally representative of Christy Sports, participating in and supporting Christy Sports initiatives that enhance and maintain our Mission, Vision, and Values

• Assist in investing in training and development for teams and associates to grow internal talent pools and create healthy succession pipelines

• Assist in ensuring the DC Campus operates with industry best practices in the areas of Innovation, Efficiency, Customer Service/Service Level, Quality, People, & Safety
• Collaborating with key partners to oversee the creation of annual plans; operational budget, capital budget, BC/DR plans, site goal plans, headcount, DC labor plan, etc.
• Assist to continuously improve the operation, driving innovation via industry benchmarking, including the utilization of new technology and automation with effective utilization of capital and return on investment
• Leveraging intelligent production performance standards and quality goals to foster the achievement of team/Company results
• Utilizing Data Management Framework and analysis to maintain or exceed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
• Monitor key performance indicators and operational performance, adjusting processes and priorities to improve results, and meet business objectives.
• Planning, implementing, and supporting strategies that ensure the effective processing of seasonal / peak fluctuations, achieving the best use of human capital and labor cost
• Leveraging awareness/knowledge of how material handling and DC software interact with one another to effectively move products through the facility
• Ensuring operational alignment with the deliverables of the site supports functions (Merchandise Planning, HR, Digital, IT, Inventory & Finance)
• In partnership with your leader, providing tactical support for all ongoing processes, short and long-term projects, and daily operations.
• Responsible for the security and safety of all teams, products, and Company property/equipment
• Fostering and maintaining a collaborative, productive relationship with Merchandise Planning, Digital, and third-party vendors; troubleshooting, brainstorming, and arriving at the solutions of the future.

• The ability to scale in a fast-paced environment where functioning autonomously and in collaboration with others is critical.
• Strong business acumen and relentless focus on the customer.
• Individuals who are strategic, innovative, logical, objective, people developer, relationship builder, and team player. Individuals who welcome and can match pace in an entrepreneurial, highly fluid, ever-changing environment.
• Superb communication skills with the ability to influence at various levels within the organization.
• Coaching skills to enable our leaders to continuously improve their leadership capabilities.
• Articulate with a high level of business acumen; Strong command skills and executive presence; Comfort engaging with senior-level executives in a polished and professional manner.
• Combines tenacity with tact, knowing when to apply more pressure and when to give in.
• Self-assured, not easily thrown, able to think on their feet; Outgoing and gregarious enjoys interacting with a variety of people; Curious and has a demonstrated track record of being a lifelong learner.

• Progressive leadership experience in a production/processing/retail environment or equivalent.
• Previous management experience in direct-to-consumer, retail, or OMNI-channel environments.
• Ability to manage multiple strategic business priorities concurrently.
• Excellent written and verbal communication skills.
• Ability to travel as necessary
• Must possess a valid US Driver's License and have a clean MVR Record
• Must be able to stand for extended periods and lift/carry a minimum of 50lbs
• Proficient in Microsoft Office applications
• Ability to work flexible/extended hours, including evenings and/or weekends as needed
• Strong understanding of business processes including retail operations, distribution, and logistics operations, including inventory control and accounting practices

• Free Employee Ski Pass – Your gateway to unlimited mountain access
• Incredible Discounts: Extensive employee discounts on ski gear, retail, and outdoor industry products
• Amazing Team Culture: Work alongside fellow outdoor enthusiasts who share your passion

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This position is primarily performed in an office environment and requires frequent use of a computer and other standard office equipment. The following outlines the physical and cognitive expectations of the role, along with accommodations available under the Americans with Disabilities Act (ADA):

• Standard indoor office setting with climate control (heating, cooling, ventilation)
• Work is primarily sedentary, with tasks performed at a desk or workstation
• Adjustable seating and standing desk options available
• Low to moderate noise levels typical of an office environment

• Prolonged use of computer, keyboard, and mouse for data entry, communication, and documentation
• Reading and responding to digital communications (email, chat, video conferencing)
• Occasional participation in meetings, either in person or virtually
• Minimal lifting (under 10 lbs) and limited physical movement required