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Cimgroup23d ago

Associate, Investor Relations

United StatesPhoenixFull Timemid
Finance & AccountingOtherInvestor RelationsInvestor Relations Associate
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Quick Summary

Overview

ABOUT CIM GROUP: CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets,

Technical Tools
Finance & AccountingOtherInvestor RelationsInvestor Relations Associate
ABOUT CIM GROUP:
CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 900+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today!

The Client Engagement Group is seeking an Associate, Investor Relations to manage relationships with the Japan, Private Wealth, Institutional Partner distribution teams to support best in class service to investors. The Associate will interface across multiple departments to communicate time-sensitive, proprietary information to each of our partners. This person will be the main point of contact for internal and external communications regarding product-specific servicing inquiries.

This position is well-suited for a detail-oriented professional who thrives in a fast-paced, collaborative environment and brings a strong servicing mindset to their work.

  • Provide best in class service to internal and external stakeholders with investor onboarding and lifecycle servicing for various CIM products.
  • Support investor documentation collection (KYC/AML, agreements) in collaboration with distribution and vendors.
  • Manage investor onboarding deliverables to ensure all onboarding requirements are met.
  • Educate distribution team, financial professionals on operations processes for CIM Products and Vendor Platforms.
  • Provide timely responses and follow-ups to internal and external stakeholders via phone and email.
  • Understand and manage communication for lifecycle servicing events (ie redemptions, distributions, etc) for CIM products.
  • Investigate and resolve transactional inquiries.
  • Collaborate with internal team and vendors to resolve investor and transactional issues.
  • Speak comfortably and confidently with advisors, firms, and investors.
  • Attention to detail and high level of execution when responding to servicing inquiries.
  • Escalate issues to the manager as they arise.
  • Ensure adherence to regulatory and compliance requirements (FINRA/SEC as applicable).
  • Bachelor’s degree or equivalent practical experience.
  • 2+ years relevant experience in investor relations or client servicing role, preferably within financial services or a regulated environment.
  • FINRA licensed (Series 7/63 or Series 99) is a plus.
  • Requirements

    ~1 min read
  • Ability to build strong relationships with internal and external parties.
  • Ability to read, analyze and interpret complex documents.
  • Ability to respond effectively to sensitive inquiries or complaints in written and verbal format to a wide range of audiences.
  • Ability to effectively interact with both internal and external parties on complicated topics and sensitive matters.
  • Requirements

    ~1 min read
  • Demonstrated competence with Microsoft Office including Outlook, Excel, PowerPoint, Word, SharePoint and Teams.
  • Preferred experience with Salesforce.
  • Requirements

    ~1 min read
  • Ability to analyze transactions and find variances.
  • Ability to comprehend general economic data and statistics.
  • Requirements

    ~1 min read
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Ability to prioritize varying requests and manage a variety of responsibilities.
  • Ability to work with confidentiality when needed. 
  • Listing Details

    Posted
    April 2, 2026
    First seen
    April 2, 2026
    Last seen
    April 26, 2026

    Posting Health

    Days active
    23
    Repost count
    0
    Trust Level
    23%
    Scored at
    April 26, 2026

    Signal breakdown

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    Associate, Investor Relations