SVP - Program Mgmt. Sr Lead Analyst

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi We’re currently looking for a high caliber professional to join our team as SVP - Program Mgmt. Sr Lead Analyst (Internal Job Title: Program Mgt Sr Lead Analyst - C14 ) based in Mumbai, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: * Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. * We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world. * We empower our employees to manage their financial well-being and help them plan for the future. * Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. * We have a variety of programs that help employees balance their work and life, including generous paid time off packages. * We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world. The Program Mgt Sr Lead Analyst is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project. In this role, you’re expected to: * Be responsible for managing the execution of projects including business process engineering, automation, technology and new partner launches. * Provide expertise and guidance related to program management processes and policies, oversees the work of the program management team, and works with other department leaders to define, prioritize, and execute projects and programs. * Responsible for ensuring the proper controls are in place and processes are well documented and monitored on a regular basis. * Contributes to the campaign technology/automation roadmap, strategy and tactical implementation for Marketing . * Identify program requirements, activities and manage implementation of projects as assigned, working with appropriate cross-functional teams to execute. * Responsible for managing, tracking and coordinating multiple projects and resource planning. * Responsible for risk and issue management, reporting on project metrics and prioritization process. * Run the project steering committee ensuring all stakeholders are well informed of active projects and project prioritizations are aligned with company and department strategies. * Provide metrics on teams and project performance to ensure the growth and development of the team as well as providing a foundation for making data-driven decisions. * Develop key dashboards and communication plans to keep all parties up to date regarding project statuses and issues. * Responsible for providing a single source for project management for new partner launches for the Marketing organization. * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. As a successful candidate, you’d ideally have the following skills and exposure: * 10+ years of experience * Excellent planning, forecasting, reporting and analytical skills. * Expertise in Waterfall, agile and process improvement methodologies. * Expertise with project management tools such as MS Project, JIRA, Sharepoint, etc. * Knowledge of private label credit cards and consumer finance a significant plus. Education: * Bachelor’s/University degree, Master’s degree preferred Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Take the next step in your career, apply for this role at Citi today https://jobs.citi.com/dei \------------------------------------------------------ ## Job Family Group: Marketing \------------------------------------------------------ ## Job Family: Marketing Program Management \------------------------------------------------------ ## Time Type: Full time \------------------------------------------------------ ## Most Relevant Skills Please see the requirements listed above. \------------------------------------------------------ ## Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. \------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 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