Senior Review Program Manager

Remote, RemoteRemoteFull Timesenior

OperationsProject Manager

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Overview

What is special about Lighthouse? Lighthouse is built on a foundation of unique, compassionate, highly driven individuals.

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OperationsProject Manager

Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together.

What’s unique about this role?

Senior Review Program Managers are attorneys with extensive document review project management experience who serve as a central point of contact with counsel, client, and internal Lighthouse stakeholders on projects requiring managed review. Senior Review Program Managers advise on review project planning and workflow strategy – focusing first on how best to leverage technology, analytics and other Lighthouse consultative services to reduce data from linear review, and then to optimize workflows and incorporate appropriate technology to improve the speed and accuracy of any eyes-on review. The Senior Review Program Manager provides high level oversight and management of the work conducted by our project managers and review teams to ensure quality and timeliness of all deliverables.

This is a dynamic leadership role focused on promoting a tech-forward approach to drive down review volumes and increase the quality and efficiency of eyes-on review to drastically reduce spend on document review. The position is highly consultative and centers on planning and leading complex projects such as projects spanning multiple jurisdictions and global matters, as well as advising clients on the development of enterprise review standards and driving adoption and execution of those standards across matters.

What will this person do?

Consult with client/counsel to design, implement, and supervise execution of matter-specific review plans that meet Lighthouse standards and project requirements
Manage and drive successful outcome of document review projects, providing high level project oversight and management of project manager, team lead, and review team work to ensure quality and timeliness of all deliverables
Recommend and drive best practices in review as a trusted advisor to both internal and external stakeholders
Encourage adoption of beneficial AI/Analytics/linguistic offerings; design review workflows to maximize efficiency and accuracy gains from AI, TAR and analytics
Lead client/counsel conversations with acumen to address competing priorities and key stakeholders with different areas of focus
Actively engage with sales and client success teams: assist with project budgets and ROI assessments, participate in client annual meetings
Determine appropriate project staffing levels and serve as escalation point for review staffing partner. Manage staffing partner and contracted resources to ensure adherence to Lighthouse standards, execution against throughput goals, and output of quality deliverables
Provide daily status reports to case teams; compile end of project summary and insights report for sales, client success, and case teams
Provide client-specific subject matter expertise on large scale complex matters across multiple stakeholders
Advise on development of client enterprise-level review standards, including review workflow strategy and optimal use of technology
Train and develop protocols for Review Managers
Participate in company initiatives and team process improvement initiatives, and other related duties as assigned