Patient Outcome Manager

• →Explain the procedures that will be occurring during the scheduled appointments.
• →Assess paperwork provided by the patient.
• →Answers provided on the intake paperwork are clarified with the patient and transferred to the history report. A complete description of the current symptoms, length of time they have been in existence, and how they have affected the patient’s life.
• →Gather information on medical history, past psychiatric history, education, profession, family history and drug/ alcohol history that will help doctor to accurately diagnose and treat the patient.
• →Perform mental status exams, score checklists and include results the prepared report.
• →Be able to complete the history appointment in no more than two hours, with completely typed report available shortly after conclusion of appointment.
• →Review treatment recommendations with patient and answer questions about the physician report.
• →Assess patient’s needs and provide relevant support.
• →Assist with various duties or work on special assignments as time permits.
• →This job description is subject to change at any time by management.

• Good Interpersonal skills and positive references.
• Bachelor’s Degree in psychology or related field is required.
• Mental Health/intake experience and familiarity with medical terms and office operations is preferred.
• Proficient with Microsoft Word, Excel, Type 45-50 wpm.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team environment.
• Ability to manage time and priorities.

Interactions: Interacts frequently with patients, clinic personnel and outside referral sources.

Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work indoors in temperature-controlled environment
• The noise level is usually moderate