Software Engineer II (Salesforce Developer)

The Software Engineer II will be responsible for working across a variety of technologies to maintain and troubleshoot deficiencies while also enhancing existing applications as needed. This includes integration of a wide range of applications via API’s or stored procedures or other integrating tools as needed. This role will work with product owners, architects and/or vendors to understand business opportunities or issues and collaborate with the team.

• Creates technical solutions to business problems as needed

• Codes or configures per solutioning agreement

• Has a general understanding of the test plan and assists in testing as required

• Collaborates with the product team to synthesize business problems with technological opportunities

• Integrates best practice processes wherever possible

• Reviews and troubleshoots issues. Assists with completing root cause analysis and solution

• Completes knowledge transfer from vendors to all ATC to support tools collaboratively as needed

• Partners with the team to break down and complete work in an iterative, collaborative fashion

• Breaks down epics and features into stories

• Refines stories with scrum and Kanban teams to ensure understanding of value to be delivered and clear acceptance criteria

• Reviews the quality assurance testing plan to ensure completeness for each story and to determine which will go into general regression where appropriate

• Reviews all stories with product team members to ensure acceptance criteria are met

• Demonstrates the ability to stay up to date with current trends and technology available that may add value to ATC

• Understands how digital first companies leverage data and what ATC will need to do to stay competitive

• Looks for and proposes opportunities for ATC where technology or data can be used in novel ways to competitively differentiate or accelerate ATC growth, market share and/or margins

• Actively participates in discussions to solve business problems and works with the team to develop a step-by-step approach to create solutions

• Creates and contributes to a safe working and sharing environment that encourages team member participation

• Listens, learns, and integrates multiple perspectives into solutions

• Articulates understanding of various perspectives, debates the value of each with the team and participates in driving the group in a forward direction

• Mentors other level one engineers and IT team members

• Bachelor’s Degree in Computer Science, Information Technology, or related field

• 3-4 years of experience in core technologies and at least three core applications:

  • Experience working in IBM iSeries / AS400 environments

  • ERP system experience (JD Edwards, Infor XA, Friedman, or similar legacy ERP)

  • Strong SQL skills (query writing, troubleshooting, data extraction)

  • Experience with API or backend system integration

  • Familiarity with SDLC, version control, and Agile workflows

• Preferred / Nice to Have:

  • Experience in manufacturing, warehouse, distribution, or supply chain industries

  • PHP development experience

  • Frontend exposure (React, JavaScript, JSON)

  • RPA experience (UiPath preferred)

  • SharePoint knowledge

  • EDI experience

  • CI/CD or DevOps exposure

• A hands-on developer (not just support exposure)

• Comfortable working in legacy and structured file-based systems

• Strong problem-solver with attention to data integrity

• Able to work independently while collaborating with cross-functional teams

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!