Customer Service Specialist - Contract Review

Problem-Solvers Needed!!  Are you a person who loves solving problems, figuring out how things work, and helping others with quick effective solutions? You thrive in customer experience, staying one step ahead, and making sure everything runs smoothly. If that sounds like you, don't wait - apply now and be the superhero our client's customers need! 

ClearSource is seeking an exceptional customer service professional to join our team as a Customer Service Representative
In this role, you will provide customer support for our client’s premium Solar program. You will help customers eliminate the stress and hassle related to home maintenance services. We need individuals with at least 1 year experience with a strong focus on customer support who can think positively, solve problems, and deliver friendly, effective solutions.
What you will do as a Customer Service Representative

• Build and maintain positive relationships with customers, co-workers, and all levels of the organization.
• Provide timely updates and reporting as required.
• Identify and recommend improvements in service, product, procedures, and/or processes to support operational excellence and prevent recurring issues.
• Report any training needs, system errors, or discrepancies to the supervisor.
• Complete additional tasks as assigned by the supervisor.
• Maintain regular attendance, punctuality, and adherence to scheduled availability.

What We're Looking For

• 1 year of experience in a BPO environment with primary responsibility for documentation and information processing
• At least one year of BPO experience, preferably with solar account exposure, and demonstrated attention to detail
• Bachelor’s degree is an advantage
• Good communication skills
• Temporary work at home

What We Offer
 

• Competitive salary – Get paid for doing what you love!
• Medical and dental insurance (with free dependent coverage!).
• Group life insurance for peace of mind.
• Paid time off (PTO) – Because work-life balance matters.
• Outstanding career growth opportunities – Learn, advance, and develop your career.
• A fun, innovative, and energetic team culture – Be part of a company that values its employees
• Skills and leadership development to help you reach your full potential.
• Free meal for onsite employees

At ClearSource, our mission is simple: Making Lives Better—for our employees, our clients, and their customers. Our culture is built on a strong foundation of core values that shape everything we do:

• Customer First – We are obsessed with delivering an exceptional customer experience.
• Personal Accountability – We do the right thing and own our actions.
• Humble Courage – We embrace feedback, seek growth, and push ourselves to improve.
• Hungry – We bring passion, energy, and drive to everything we do.
• Happy & Healthy – We believe in balance, well-being, and a positive workplace.

If these values resonate with you, this is your chance to join a fast-growing, high-performing team!

Come join our team and see why ClearSource is an employer of choice.

Our office is located on the 10th floor of Tower 1, Rockwell Business Center, Pasig Cit