CTO Operations Lead

The Office of the CTO is the strategic engine for Cloudflare’s technology vision. We look beyond the horizon to identify emerging trends, drive technical innovation, and ensure our engineering culture remains principled and curious. We operate at the intersection of deep technical strategy and high-level business execution.

As the CTO Operations Lead you will act as a strategic force multiplier for the Chief Technology Officer. Working alongside the CTO Chief of Staff you will help manage priorities, ensuring the CTO’s time is aligned with Cloudflare’s most critical technical and business goals. This role requires a blend of operational rigor, strategic thinking, and the ability to navigate complex cross-functional landscapes.

• →Drive Operational Excellence: Orchestrate the rhythm of the business for the CTO department. This includes ensuring the department remains compliant with all training and regulatory obligations.
• →Strategic Briefing & Preparation: Research and synthesize context for the CTO ahead of external engagements and key customer calls. You will ensure the CTO is equipped with actionable insights, background data, and strategic talking points to maximize the impact of every interaction.
• →Actionable Follow-Through: Attend high-priority internal and external calls to capture critical context. You will own the lifecycle of action items, driving accountability across teams and ensuring that decisions made in meetings translate into tangible results.
• →Narrative Construction: Partner with the CTO to craft compelling presentations and written materials for internal all-hands, board meetings, and external keynotes. You will help translate complex technical concepts into clear, impactful narratives.
• →Project Leadership: Lead special projects and initiatives within the Office of the CTO, often navigating ambiguity to define scope, stakeholders, and success metrics.
  
  

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• Program Management Expertise: Demonstrated experience in technical program management, business operations, or a chief of staff-style role. You are comfortable managing complex timelines and multiple stakeholders.
• Communication Mastery: Exceptional written and verbal communication skills. You can distill complex information into clear executive briefings and have experience creating high-quality presentation materials.
• Operational Acumen: Experience managing operational data, including budgets, resource planning, or headcount allocation. You are comfortable using data to inform decision-making.
• Discretion & Judgment: High level of integrity and discretion in handling sensitive and confidential information. You possess the professional maturity to represent the Office of the CTO internally and externally.
• Adaptability: You thrive in fast-paced environments where priorities can shift. You approach challenges with a solution-oriented mindset and are capable of working autonomously.

This role is eligible to participate in Cloudflare’s equity plan.

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.