Coalfire14d ago

USD 94000–163000/yr

Technical Senior Manager - Site Reliability Engineering

United StatesRemoteRegular Full Timesenior

Product ManagementOtherTechnical Product ManagerSite Reliability Engineering

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Requirements Summary

Involving requirements definition, architecture development, systems integration, and testing. 9+ years in Cloud Computing: Designing, implementing, operating, and automa

Technical Tools

Product ManagementOtherTechnical Product ManagerSite Reliability Engineering

About Coalfire

Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the U.S. and U.K., and we support clients around the world.

But that’s not who we are – that’s just what we do.

We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.

Position Summary:

We’re looking for a Technical Senior Manager of SRE to play a central role in the implementation, and maintenance of scalable, secure, and high-performing systems—ensuring our clients’ mission-critical infrastructures remain stable and resilient. If you’re driven by a desire to innovate, excel at operational excellence, and thrive in a collaborative environment, come be part of a team committed to making the world a safer place.

Allocate approximately 70% of time to hands-on engineering tasks, such as developing new deployments, tooling, and automation scripts to address client needs

Dedicate around 30% of time to leadership duties, including mentoring engineers, ensuring quality deliverables, and managing escalations

Act as the primary escalation contact for complex technical issues, resolving them promptly to maintain high levels of client satisfaction

Monitor and uphold quality standards for engineering work, confirming alignment with internal protocols, compliance regulations, and project milestones

Identify and mitigate risks in partnership with consulting and solutions architecture teams, ensuring regulatory requirements and client expectations are fully addressed

Coordinate day-to-day engineering activities, tracking progress and adjusting resources to meet project goals on schedule utilizing Agile practice methodologies

Help create and implement solutions that improve the practice

9+ years in Systems Engineering and Architecture: Involving requirements definition, architecture development, systems integration, and testing.

9+ years in Cloud Computing: Designing, implementing, operating, and automating environments within AWS, Azure, or GCP

9+ years with Infrastructure-as-Code: Hands-on proficiency in Terraform and Ansible for orchestration and automation

SLA and Issue Management: Proven track record of meeting SLAs—particularly regarding availability, response times, and service posture—through effective collaboration and escalation processes

Operational Excellence: Demonstrated success driving continuous improvement via KPIs and best practices for operational support

Governance and Compliance: Experience guiding the creation of Infrastructure-as-Code solutions, governance models, and alignment with standards such as FedRAMP or other security frameworks

Team Leadership: Proven track record of managing teams (6–8 contributors), focusing on career development, goal setting, project oversight, and daily guidance

Regulatory Audit Prep: Prepared and coached teams for client-facing compliance audits with third-party auditors

Project Definition and Documentation: Lead efforts of defining, planning, and documenting key Managed Services projects and initiatives; tracked outcomes against established goals

Managed Services Expertise: Familiarity with ticket management systems and meeting SLA requirements in a managed services environment

Cloud & Automation: Extensive experience with AWS, Azure, or GCP; deep knowledge of Terraform, Ansible, GitLab, and CI/CD technologies

Technical Collaboration: Proven ability to collaborate with Site Reliability Engineers and cross-functional teams, facilitating team problem-solving and performance improvements

Soft Skills: Strong interpersonal, organizational, and problem-solving skills; effective at building client trust

Documentation & Communication: Capable of creating technical diagrams and comprehensive written documentation; able to convey complex ideas clearly

Professionalism & Autonomy: Demonstrated ability to work both independently and as part of a team with a professional attitude and demeanor

Security Mindset: Critical thinker capable of balancing stringent security and compliance requirements with mission objectives

Consulting Experience: Previous roles in technical consulting for external clients

High-Availability Environments: Exposure to 24x7 operational settings or large-scale and high-availability system support

Encryption and Hardening: Demonstrated expertise implementing SSL, PKI, FIPS 140-2, and enforcing security baselines such as CIS Benchmarks and DISA STIG

Further Cloud and Security Specialization: Additional hands-on work with container orchestration (Kubernetes), advanced threat detection, or enterprise endpoint security

REQUIRED CERTIFICATIONS

Relevant Professional Cloud Certification (for example, AWS Solutions Architect, Azure Solutions Architect, or GCP equivalent)

PREFERRED CERTIFICATIONS/SKILLS (NOT REQUIRED) • Additional advanced or specialty Cloud Certifications (for example, AWS DevOps Engineer, AWS Security Specialty, Azure Security Engineer)

CISSP (Certified Information Systems Security Professional) or comparable cybersecurity certification

Location & Eligibility

Where is the job

United States

Remote within one country

Who can apply

Listed under

United States

Listing Details

Posted: April 20, 2026
First seen: April 21, 2026
Last seen: May 4, 2026

Posting Health

Days active: 13
Repost count: 0
Trust Level: 56%
Scored at: May 4, 2026

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Coalfire

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Coalfire is a cybersecurity advisor that helps private and public-sector organizations avert threats, close gaps, and effectively manage risk. They provide independent, tailored advice, assessments, technical testing, and cyber engineering services to help clients develop scalable programs that improve their security posture and achieve business objectives.

Employees

3k+

Founded

2001

Domain

coalfire.com

Jobs

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Salary

USD 94000–163000

per year