IT Associates and Senior IT Associate

Coefficient Giving (formerly Open Philanthropy) is a philanthropic funder and advisor. Since 2014, we’ve directed over $5 billion in grants as part of our mission to help others as much as we can with the resources available to us. We work with a range of donors who share our commitment to cost-effective, high-impact giving. Our current funds include Science and Global Health R&D, Navigating Transformative Artificial Intelligence, Abundance & Growth, Farm Animal Welfare, Biosecurity & Pandemic Preparedness, and more. In 2025, we recommended more than $1 billion to high-impact causes.

We’re proud of our track record:

• Our grants to evidence-backed global health programs have saved over 100,000 lives, and our farm animal welfare grants have improved the lives of over 3 billion animals.

• We supported late-stage clinical trials for the R21 malaria vaccine, now being scaled to protect millions of kids globally.

• We were the earliest major funder of the YIMBY movement to build more housing. Our grantees have led the charge on major wins like City of Yes in New York, and SB 79 in California, which will enable hundreds of thousands of new housing units.

• We jump-started the field of AI safety and security and have played a vital role in addressing other existential threats, such as mirror bacteria.

The IT team sits within Operations and is managed by our IT Lead, Luke Willey. We are hiring three new team members to maintain our IT infrastructure, provide technical support, and ensure the smooth operation of our internal helpdesk.

Coefficient Giving’s tech ecosystem is wonderfully broad, flexible, and ever-expanding. While expertise in specific technologies or platforms is welcomed, these roles require highly versatile IT professionals with a proactive approach, strong problem-solving skills, and the ability to manage multiple priorities in a fully remote, macOS environment.

We expect to make two hires at the IT Associate level and one hire at the Senior IT Associate level. Candidates for either level are encouraged to apply to this opening; prior experience and performance in our evaluation process will inform which level is the best fit. Both the IT Associate and the Senior IT Associate will own a combination of core IT functions and special projects, spending roughly half their time in each area. The Senior IT Associate may also manage 2–3 direct reports and assume ownership of key IT workstreams.

In either role, your portfolio will be shaped by your unique strengths and expertise, though we expect all successful candidates to be comfortable continuously learning new technologies.

Core IT responsibilities include:

• Helpdesk administration — Provide technical support to staff, resolving IT issues promptly and efficiently to ensure smooth day-to-day operations.

• Infrastructure maintenance — Maintain our IT infrastructure in a fully macOS environment, ensuring the stability and reliability of our systems.

• Security — Implement and maintain security measures to protect organizational data and systems, including device management and cloud security, to safeguard our digital assets.

• Device management — Manage organization-owned Mac laptops, enforce MDM policies, and oversee mobile device management to ensure all devices are secure and functioning properly.

• Tech enablement — Identify and implement productivity-enhancing technologies to support organizational efficiency while maintaining security standards.

• Vendor coordination — Work with external vendors and consultants to manage projects and ensure the delivery of high-quality IT services and solutions.

• Documentation — Maintain accurate records of IT systems, configurations, and procedures to support efficient operations and continuity.

IT special projects vary significantly in scope and subject, but may include:

• Security tooling/incident response — Take a security tool from evaluation > purchase > implementation > documentation > steady-state.

• Business app building and workflow migration — Gather requirements from non-technical teams, design a workable data model, implement automations and integrations, and then ship iteratively to support ongoing operations. Help teams identify opportunities to leverage AI tools for efficiency gains within the new workflow.

• End-user services, procurement, and onboarding improvements — Through ticket resolution and onboarding work, proactively identify frictions and opportunities to improve overall throughput and quality.

• Managing infrastructure — Spin up new domains and Google Cloud projects and connect tools securely to enable new workflows and processes.

You might be a great fit for this work if you:

• Have a track record of owning projects and proactively getting them over the finish line.

• Are intensely detail-oriented; you can confidently track and update system configurations without making mistakes.

• Are cheerful and patient while helping others with technical issues.

• See internal stakeholders as customers, and make sure they walk away feeling helped whenever they come into contact with you or your team.

• Can work consultatively with senior staff and understand what they actually need — not just what they ask for — and confidently recommend the right technical solution even when it differs from what was originally requested.

• Are comfortable navigating sensitive conversations around IT issues and can be trusted with confidential information (e.g. security protocols, user data).

• Understand the importance of a strong organizational culture and feel excited to support a tech culture that balances flexibility and security.

• Take pride in helping colleagues do their best work, and are energized by supporting work and people that tackle some of the world's most pressing problems.

Ideal applicants will have at least 3–5 years of experience in IT support or a similar role. This duration of experience is not strictly required, but is likely to be helpful. To be considered for the Senior IT Associate level, we expect strong candidates to additionally have:

• 2+ years of experience managing a technical team and upholding high standards in IT support or related domains.

• Ability to form strong judgment and clearly communicate reasoning on decisions involving technical governance and policy development, especially when balancing risk mitigation with operational efficiency.

• Comfort with coaching and mentoring direct reports who work with a high level of independence.

The ideal candidate for this position will possess many of the skills and experiences described above. However, there is no such thing as a “perfect” candidate. If you are on the fence about applying because you are unsure whether you are qualified, we strongly encourage you to apply. Above all, we are looking for people motivated to contribute to our operating values and mission of helping others as much as we can with the resources available to us. Whatever background you bring with you, please apply if this role would make you excited to come to work every day.